You will be responsible to manage administrative operations and support the General Manager, including handling correspondence, scheduling, inventory, and maintaining confidentiality. Oversee guest relations by addressing complaints, ensuring VIP services, tracking guest preferences and reviews, and coordinating with departments. Maintain records, follow-ups, office organisation, and uphold professional standards aligned with company values.
You will be responsible to manage administrative operations and support the General Manager, including handling correspondence, scheduling, inventory, and maintaining confidentiality. Oversee guest relations by addressing complaints, ensuring VIP services, tracking guest preferences and reviews, and coordinating with departments. Maintain records, follow-ups, office organisation, and uphold professional standards aligned with company values.
Well developed computer knowledge, particularly in the use of MS Office and email /· Minimum 2 years work experience as a secretary or Senior Clerk in a hotel or big company
Well developed computer knowledge, particularly in the use of MS Office and email /· Minimum 2 years work experience as a secretary or Senior Clerk in a hotel or big company