Key Responsibilities
1. Strategic Time & Schedule Management
Calendar Management: Proactively manage a busy calendar, prioritize meetings based on business needs, trouble-shoot conflicts and filter requests to optimize the CEO's time.Meeting Preparation: Schedule meetings, assist in designing, preparing, gathering and distributing documents, reports, presentations, agendas, and pre-reads; ensure the CEO is prepared for all meetings and discussions.Time Allocation Optimization: Anticipate scheduling conflicts and shifts in priority, proactively adjust the schedule as needed to ensure the CEO’s time is effectively dedicated to strategic priorities.2. Communication & Stakeholder Liaison
Gatekeeping and Filtering: Serve as the primary point of contact and effectively field, prioritize, and manage all internal and external communications (email, phone, etc.).Drafting Correspondence: Draft, proofread, and edit communications, including company-wide announcements, meeting materials, emails, etc.; ensure accuracy and alignment with the CEO’s voice.Confidentiality: Handle all matters, documents, and discussions with extreme discretion, professionalism, confidentiality and integrity.Contacts: Maintain and update contact lists for important partners and industry leaders.3. Travel & Logistics Coordination
End-to-End Travel Planning: Manage all aspects of domestic and international travel, including complex itineraries, visa requirements, booking accommodations, meal planning, and preparing comprehensive travel packets.Expense Management: Prepare and submit detailed expense reports, manage invoices, and track budget adherence.4. Project Management & Operational Support
Initiative Tracking: Track progress on key corporate initiatives and deliverables, ensuring deadlines are met and timely updates are being provided.Administrative Excellence: Organize and maintain electronic and physical files, manage supplies for the executive office, and assist with occasional personal scheduling tasks.Event Coordination: Plan and execute small to large-scale events, including executive offsites, leadership retreats, and internal team celebrations and events.Other duties as assigned.Required Qualifications
Experience: 7-10 years of experience supporting a C-Level Executive (CEO, COO, or President) in a fast-paced corporate environment.Technical Mastery: Advanced proficiency with productivity software (e.g., Microsoft Office Suite, Google Workspace), and virtual meeting platforms (Zoom, Teams).Communication Skills: Exceptional written and verbal communication skills, able to convey complex information clearly and professionally to all levels of the organization.High Discretion: Demonstrated history of managing highly sensitive and confidential information with unwavering integrity and professionalism.Proactive & Resourceful: Must possess a strong sense of urgency to achieve objectives, the ability to anticipate needs, effectively trouble-shoot conflicts and challenges, and a proven track record of identifying problems and solving them independently and effectively.Judgment and Problem-Solving: Uses sound judgment and makes quality decisions independently, resolves issues calmly and efficiently, exhibits a positive “can do” attitude to identity alternatives to solve problems and improve results.Adaptability: Capacity to navigate ambiguity and adjust to new information, changing strategic direction and unexpected obstacles under pressure.Collaboration: Is a team player, willing to jump in and help others, is approachable, inclusive and respectful, gains trust and support across the organizationOrganizational Skills: Can maintain order in a demanding and changing environment.Accountable: Takes personal responsibility for outcomes and actions.Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job.
At The Michaels Companies Inc, our purpose is to fuel the joy of creativity. As the leading creative destination in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise, and MakerPlace by Michaels, a dedicated handmade goods marketplace. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit www.michaels.com
At Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members. Our benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more. For more information, visit mikbenefits.com.
Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together.
Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at 1-800-642-4235 (1800-MICHAEL).
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