Description We are seeking are seeking a proactive, professional, friendly and highly organized Executive Assistant. The incumbent will be responsible for providing high level administrative support for both the Head of Product and Head of Client Solutions & Experience for the Private Bank. Responsibilities may include, but are not limited to: coordination of meetings, calendar and inbox management, ordering of supplies and/or equipment, new colleague onboarding, payroll for staff eligible for overtime, and overtime reports. Incumbents will spend substantial time performing administrative support duties and projects as needed. Position requires excellent organizational skills, and the ability to handle multiple tasks simultaneously. Support responsibilities may include data input, data processing and / or data verification for routine processes, tracking and distribution of related materials, etc. Primary responsibilities include + Manage multiple projects simultaneously/in a timely manner. + Coordinates internal/external meetings, conference calls, and domestic travel. Schedule management. + Displays excellent communication skills in working with clients (internal/external), and vendors. + Accurately tracks expenses/process and submit expense reports in a timely manner. + Distributes agenda, meeting packages, and responsible for meeting minutes. + Data entry/filing. + Other duties as assigned. Qualifications, Education, Certifications and/or Other Professional Credentials + Strong interpersonal skills — friendly, calm, and customer‑focused. + Highly organized with strong attention to detail and the ability to anticipate office needs independently. + Comfortable managing multiple tasks and shifting priorities throughout the day. + Proficiency with Microsoft Outlook, Teams, Word, Excel; ability to learn internal systems quickly. + Professional presence with excellent verbal communication skills. + Ability to remain composed during busy periods and handle unexpected issues efficiently. + Reliable, punctual, and committed to supporting a high‑quality workplace environment. + Bachelor’s Degree preferred; 2+ years of relevant administrative experience supporting executive level leadership + Salesforce, Oracle, Microsoft Outlook and Teams, Word, Excel, PowerPoint Hours & Work Schedule + Hours per Week: 40 + Work Schedule: M-F + Overtime eligible position. Located in office in Johnston, RI Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance. Equal Employment Opportunity Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague’s or a dependent’s reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability. Why Work for Us At Citizens, you'll find a customer-centric culture built around helping our customers and giving back to our local communities. When you join our team, you are part of a supportive and collaborative workforce, with access to training and tools to accelerate your potential and maximize your career growth Background Check Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information. 04/30/2026