Andaz Gold Coast

At Andaz Gold Coast, we move to the rhythm of ocean light and hinterland hush. Every detail matters. Every interaction carries intention.

We’re looking for an Executive Assistant who understands that true hospitality lives in the spaces between — in the follow-up, the foresight, the quiet organisation that allows everything else to flow.

This role supports our General Manager and Leadership Team. It sits at the centre of the hotel — connected to operations and, at times, guest-facing. It requires discretion, clarity, and the kind of composure that steadies a busy day.

The Role

You will be a trusted partner to our General Manager and Leadership Team, ensuring priorities are aligned and communication moves seamlessly across the hotel.

You will also step into guest correspondence — crafting thoughtful replies, supporting VIP experiences, and assisting with service recovery follow-up. You understand that the written word carries tone. And tone shapes experience.

This is not just diary management. It’s operational awareness. Emotional intelligence. Precision.

What You’ll Do

Manage complex calendars, meetings, and executive priorities with confidencePrepare reports, presentations, and leadership communicationsTrack key initiatives and ensure follow-through across departmentsSupport preparation for ownership meetings, audits, and strategic reviewsAssist with guest communication, including VIP coordination and service recovery follow-upAct as a connector between Rooms Division, operations, and the Leadership TeamMaintain absolute discretion and professionalism

Andaz Gold Coast

At Andaz Gold Coast, we move to the rhythm of ocean light and hinterland hush. Every detail matters. Every interaction carries intention.

We’re looking for an Executive Assistant who understands that true hospitality lives in the spaces between — in the follow-up, the foresight, the quiet organisation that allows everything else to flow.

This role supports our General Manager and Leadership Team. It sits at the centre of the hotel — connected to operations and, at times, guest-facing. It requires discretion, clarity, and the kind of composure that steadies a busy day.

The Role

You will be a trusted partner to our General Manager and Leadership Team, ensuring priorities are aligned and communication moves seamlessly across the hotel.

You will also step into guest correspondence — crafting thoughtful replies, supporting VIP experiences, and assisting with service recovery follow-up. You understand that the written word carries tone. And tone shapes experience.

This is not just diary management. It’s operational awareness. Emotional intelligence. Precision.

What You’ll Do

Manage complex calendars, meetings, and executive priorities with confidencePrepare reports, presentations, and leadership communicationsTrack key initiatives and ensure follow-through across departmentsSupport preparation for ownership meetings, audits, and strategic reviewsAssist with guest communication, including VIP coordination and service recovery follow-upAct as a connector between Rooms Division, operations, and the Leadership TeamMaintain absolute discretion and professionalism

What You Bring

Experience as an Executive Assistant, ideally within hospitality or a fast-paced service environmentStrong written communication skills — clear, warm, and consideredThe ability to anticipate needs before they are spokenCalm under pressure, organised without rigidityEmotional intelligence and confidence engaging with senior leaders and guestsA natural sense of hospitality — you care about how things feel

Why Andaz

At Andaz, we are proudly local and globally minded. Design-led. Curious. Warm without script.

This is an opportunity to work alongside hotel leadership while remaining connected to the guest journey — from the front desk to the executive office.

If you thrive in a space where strategy meets service and where details shape experience, we’d love to meet you.

What You Bring

Experience as an Executive Assistant, ideally within hospitality or a fast-paced service environmentStrong written communication skills — clear, warm, and consideredThe ability to anticipate needs before they are spokenCalm under pressure, organised without rigidityEmotional intelligence and confidence engaging with senior leaders and guestsA natural sense of hospitality — you care about how things feel

Why Andaz

At Andaz, we are proudly local and globally minded. Design-led. Curious. Warm without script.

This is an opportunity to work alongside hotel leadership while remaining connected to the guest journey — from the front desk to the executive office.

If you thrive in a space where strategy meets service and where details shape experience, we’d love to meet you.