Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services.  Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results.  We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions.  Join our dynamic team and make your mark on the payments technology landscape of tomorrow. 

Summary of This Role

Provide high level secretarial and administrative support for one or more of the organization's upper management or executives, requiring discretion, confidentiality, a good understanding of technical and business vocabulary, and a detailed knowledge of the organization's operations, procedures, and people. Collects and prepares information for use in discussions/meetings of executive staff and outside individuals. Works on problems of diverse scope where analysis of data requires evaluation of identifiable factors. Exercises judgment within generally defined practices and policies in selecting methods and techniques for obtaining solutions.

What Part Will You Play?

Provides administrative support to upper level management or executive and may support a functional group, performing advanced administrative functions, some of which may be sensitive/confidential in nature. Demonstrates professionalism and discretion in the development of communications and presentation materials made on behalf of the executive. Drafts, edits, and proofs various types of documents, including agreements, memos, correspondence, and meeting minutes. Manages complex editorial changes to documents from multiple parties. Coordinates, as needed, with other staff for routing and signatures.Develops an understanding of manager/executive's work style and requirements. Applies this knowledge to determine which scheduled events, meetings, and requests are most appropriate for allocation of manager/executive's time. Serves as a liaison with senior management. Demonstrates the ability to interface with all levels of team members and external associates. Creates and maintains manager/executive's list of contacts. Manages, plans, and verifies manager/executive's calendar. Answers, screens, and routes incoming phone calls; opens and prioritizes mail. Reads, reviews, and responds to emails on behalf of the manager/executive, as directed.
 Organizes meetings/events, both on and off-site, which may include extensive arrangements, depending on the nature of the meeting and the location of the attendees. Partners with catering/vendors to order refreshments, as needed. Collaborates with travel department to coordinate travel arrangements, itineraries, and agendas, according to manager/executive's preference; keeping within budget. Prepares expense reports for manager/executive; gathers required documents; reviews with manager/executive; obtains approval and submits for processing in a timely manner. Complies with corporate travel policies and expense reporting practices. May monitor business expenses/budget for the department; prepares and produces reports for manager/executive review and approval.Researches and prioritizes issues and concerns addressed to the manager/executive. Determines appropriate course of action, referral, or response using sound judgment. May act independently to propose appropriate resolution or response. Provides information to callers which requires knowledge of company policies, practices, and operations. Makes sure the manager/executive meets commitments and deadlines.Procures office supplies and monitors budget for functional area. Oversees fax machines and printers for paper restocking and service needs. Serves as a knowledge resource for department staff, regarding corporate policies, procedures and other functional requirements.

What Are We Looking For in This Role?

Minimum Qualifications

High School Diploma or EquivalentTypically Minimum 6 Years Relevant ExpAdministrative support

Preferred Qualifications

Associate's DegreeBusinessTypically Minimum 4 Years Relevant ExpAdministrative support of upper management or executivesInternational Association of Administrative Professionals (IAAP) Certification

What Are Our Desired Skills and Capabilities?

Skills / Knowledge - Acquires and applies job skills and learns company policies and procedures to complete assigned routine tasks.Job Complexity - Works on assignments that are routine to semi-routine in nature, requiring limited decision outside of stated processes, but recognizes the need for occasional deviation from accepted practice. Has little or no role in the decision-making.Supervision - Normally receives detailed instructions and follows established procedures on all work, requires instructions on all assignments. Works under close supervision.MS Office - Creation of spreadsheets, PowerPoint presentations, etc.

Global Payments Inc. is an equal opportunity employer. Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. If you wish to request reasonable accommodations related to applying for employment or provide feedback about the accessibility of this website, please contact jobs@globalpay.com.