Description

Citizens Private Bank, located in Boston, MA, is hiring a dynamic Executive Assistant, who will be an integral member of the team, executing the strategies and operational activities related to growing the business. 

Directly supporting the Private Bank Regional Market Executive, the Executive Assistant will have the ability to work independently and manage multiple projects, from conception to completion, and must be able to work under pressure at times to handle a wide variety of activities and confidential matters with discretion. This includes scheduling of appointments, preparation of external/internal correspondence, visitor screening, detailed travel arrangements, coordination of meetings and receptions, preparation of presentation materials and meeting agendas, office maintenance and ordering of supplies, expense reports, and inbox/calendar management. May assist in arranging large colleague meetings/events (both on-site or off-site) as needed.

Primary responsibilities:

• Support the PB Regional Market Executive with critical items like expense management, travel and scheduling, technology support, phone and email responses/monitoring, special projects and initiatives. 
• Provide support to team members, as needed, in line with business deliverables. 
• Prepare and record meeting notes, action items, and actively follow up, as appropriate. 
• Project support may include allocating resources, assigning tasks, monitoring progress to ensure timely completion of deliverables.
• Other business support may include identifying areas for improvement, process optimization and workflow efficiency, and collaborate with internal partners to problem solve

Qualifications

•   Bachelors Degree preferred
•    Previous administrative support experience of a senior executive required – 2+ years minimum (calendar management, email, travel, expense reports, etc.)
•    Strong written and verbal communication skills within a sophisticated/high profile client service environment required
•    Competent with Technology & Systems such as SharePoint, Excel, PowerPoint, Concur (or similar software) and 3+ years experience in MS Office (Outlook/Teams)
•    Attention to detail and effective time management, problem solving, organizing and prioritizing skills, required
•    Ideal candidate maintains a positive attitude in an environment with quickly changing priorities
•    Work effectively as part of a team in a fast-paced environment

Hours & Work Schedule 
•    Hours per Week: 40
•    Work Schedule:  M-F 8:30 AM-5:00 PM (some days will require staying later until 6:00 PM) 
•    Will have ability to work from home 1 day/week, once acclimated

Citizens offers competitive pay, comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs and more. Note, Citizens’ paid time off policy exceeds the mandatory, paid sick or paid time-away policy of very local and state jurisdiction in the United States. For an overview of our benefits, visit https://jobs.citizensbank.com/benefits.

Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance.

Equal Employment Opportunity

Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague’s or a dependent’s reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability.