NOTE: POSITON ONLY OPEN TO CITIZENS OF PNG

Working in the Executive Office, you will work with the GM and team to provide quality, timely administrative support encompassing: typing, filing, answering telephones, taking messages, maintaining appointment calendar, making travel arrangements and other general office duties for the office of General Manager. Administrative support is also provided to other Directors and departments as required.

 

Key Tasks

 

·        Receipt and distribution of incoming correspondence

·        Prepare routine correspondence and reports for GM and directors

·        Maintain various filing systems ensuring accurate capture and storage of information

·        Coordinate hotel visits by VIPs and guests of the GM

·        Schedule meetings on behalf of GM and Directors as required

·        Attend and record minutes for meetings and distribute as required

·        Manage, investigate and reply to our guest feedback through various online channels

·        Support all departments with administration tasks as required

·        Maintain a working understanding of the Hotel’s emergency procedures

·        Build and maintain a thorough knowledge of the hotel’s services, and facilities

·        Report maintenance deficiencies and/or workplace hazards

·        Actively participate in training and maintain professional competency

What are we looking for?
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

Hospitality - We're passionate about delivering exceptional guest experiences.Integrity - We do the right thing, all the time.Leadership - We're leaders in our industry and in our communities.Teamwork - We're team players in everything we do.Ownership - We're the owners of our actions and decisions.Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

QualityProductivityDependabilityCustomer FocusAdaptability

What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!

We are looking for people who have:

 

·       A good working knowledge of Excel and Microsoft Word

·       Strong communication skills

·       The ability to prepare monthly reports and other ad hoc reports

·       A high attention to detail

·       Willingness to learn with a genuine interest in Hilton’s brand of hospitality

·       The ability to work flexible hours as requested