Our Company We care about helping people. Our purpose is to provide help and inspire confidence in our clients and communities everywhere. Our associates feel a sense of belonging in an inclusive place with an amazing history and a sharp focus on our future. Our connected culture is who we are and how we work together to achieve our strategies, accelerate our transformation, and achieve extraordinary results. It’s an exciting time to be a part of H&R Block! What you'll do... Provide skilled, efficient clerical and administrative support to Senior Management (AVP and above). Routinely handle confidential and sensitive information, correspondence and reports. Compose correspondence and reports requiring independent judgment. Receive visitors, answer telephone calls and schedule business appointment on a regular basis. Responsible for maintaining schedules for Senior Management. May assist with department activities such as conference calls, staff meetings, project calendars, etc. May also plan and coordinate all aspects of both on-site and off-site meetings. Day to day, you'll... + Answer, screen, and direct customer, vendor and/or field personnel inquiries received by mail, phone, or in person. Resolve routine to complex situations identifying sensitive matters and notifying appropriate officer, as necessary. + Provide administrative support to Executives and their reporting managers including, but not limited to preparing correspondence, photocopying, faxing, preparation and distribution of documents and other materials, filing, sorting Executive’s mail, ensuring the printer is operational and requesting maintenance when needed, etc. + Contact key individuals inside and outside the Company to obtain or relay (either verbally or through written communication as appropriate) important information on a variety of issues. + Prepare, proofread, verify and assemble information for reports and compose correspondence to include PowerPoint slides, handouts and presentation materials for various meetings/conferences. + Maintain confidential/sensitive files. + Coordinate meetings including scheduling, booking rooms, ordering food if required and setting-up the room. + Assist in the preparation of materials for meetings including obtaining information from various sources, compiling an agenda, assembling meeting documentation, recording meeting minutes and following-up on action items after the meeting. + Coordinate travel arrangements, hotel reservations, meals, and various other aspects for travel. + Act as primary backup for department, performing various clerical duties and cross training on an ongoing basis. + Prepare expense reports for Executives including compiling and maintaining supporting documents. + Coordinate on-boarding and off-boarding of employees including seating, access and credit card if applicable. What you'll bring to the team... + High School Diploma or equivalent + Five years administrative experience in an office environment, or equivalent combination of education and work experience, with a minimum of one year supporting a second level manager + Intermediate knowledge of Microsoft Word and Excel, and PowerPoint + Demonstrated organizational and planning abilities; ability to handle multiple tasks and projects, managing details accurately and completely + Typing at a minimum of 40 w.p.m. + Effective oral, written and interpersonal communications skills It would be even better if you also had... + Associates degree or some college or the equivalent through a combination of education and related work experience + Five years administrative experience in an office environment with a minimum of two to three years experience as a senior level administrative assistant or secretary. + Experience with Windows and an advanced knowledge of Microsoft Word, Excel, and PowerPoint. + Basic to intermediate knowledge of Microsoft Access. + Typing at a minimum of 50 w.p.m. Why work for us Since 1955, we have been leaders in tax preparation, financial services, and small business solutions. With 70,000 associates and 9,000 retail tax locations across North America, Australia, Ireland, and India, we have helped millions of clients and countless communities. If you embrace challenges as opportunities, value winning as a team, and seek to make a meaningful difference, join us on our journey. You’ll reap the rewards of helping others along with competitive compensation and benefits to support your health and well-being. Specific benefits may vary based on your role. For detailed eligibility requirements and benefits information, visit blockbenefits.com (https://www.blockbenefits.com/public/welcome) . Equal Opportunity Employer: H&R Block does not tolerate discrimination based on a person’s race, color, religion, ancestry, age, sex/gender (including pregnancy, childbirth, related medical conditions and sex-based stereotypes and transgender status), sexual orientation, gender identity or expression, service in the Armed Forces, national origin, physical or mental disability, genetic information, citizenship status or any other status protected by law. Sponsored Job #LI-Hybrid #LI-KB1