Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.

Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!
 

This job is responsible for providing diverse and confidential administrative support, including extensive calendar management. Key responsibilities include supporting management with administrative tasks, coordinating travel arrangements, processing expenses, gathering and reporting information relevant to/for the executive, and responding to incoming mail. Job expectations may include assisting with organizing in-person meetings and off-sites and managing different and conflicting objectives, projects, or activities in a responsive and personable manner.

Responsibilities:

Communicates with executives and line management to gather and convey relevant information

Answers manager's phone line, documenting accurate messages and handling calls with appropriate judgment

Manages the calendar of multiple stakeholders proactively, effectively resolving conflicts that arise in a professional manner

Manages all travel planning and expenses, coordinating schedules for executive to maximize time and create efficiencies

Prepares meeting minutes and related meeting documents, utilizing written and oral communication skills

Liaises with outside groups to coordinate events where the executive is a corporate chair, director, or committee member

Engages in high-level client contact and supports conversations related to sensitive information, utilizing considerable diplomacy and judgment

Skills:

Administrative Services

Attention to Detail

Customer and Client Focus

Planning

Prioritization

Adaptability

Collaboration

Event Planning

Problem Solving

Research

Facilities Management

Office Administration

Oral Communications

Recording/Organizing Information

Written Communications

Required Qualifications:

Must have prior or current work experience as an Executive Administrative Assistant or comparable level of experience with advanced administrative and analytical skills

Experience supporting an executive with demonstrated ability to manage multiple & competing priorities

Excellent attention to detail, time management and organizational skills with the ability to prioritize effectively

Ability to work independently, multi–task, handle confidential and sensitive material with highest degree of integrity

Demonstrated ability to interact with senior level executives

Strong executive presence; superior interpersonal communications skills, exhibiting a calm, positive and professional demeanor

Effective style -- able to solve problems and diffuse issues; contributes to an enjoyable and professional work environment

Advanced skills in Outlook and other MS Office programs (Excel, Word, PowerPoint)

Knowledge of Bank of America systems including Concur, Ariba/eRequest, Corporate travel services, myfacility, visitor access system, etc.

Desired Qualifications:

Ability to perform in a fast-paced environment and interact with senior management under highly demanding conditions

Excellent business writing skills

Ability to work as a team player, with exceptional problem solving skills

Shift:

Hours Per Week: