Amazon is seeking a highly motivated, organized and customer obsessed Executive Assistant with a history of high performance to support the Supply Chain and Tech Director in Supply Chain, Transportation Planning & Operational Excellence (STEP). STEP is at the heart of the Amazon customer experience, driving innovation for our customers to enhance product availability and speed while reducing costs and carbon emissions.

EU STEP brings together Supply Chain, Network Design, and Transportation Planning teams to improve end-to-end forecasting, network flow, planning, and execution. It also brings together our teams from across the business focused on our Operational Excellence pillars - Amazon Customer Excellence Systems (ACES), Learning, Quality, Service, Sustainability and Reliability Maintenance Engineering (RME) Field teams. This integration strengthens operations and execution while driving quality improvements and enhanced customer experience across the entire value chain.

The successful candidate will work closely with other Executive Assistants throughout the Operations, Retail, FBA, Tech organizations across Amazon teams in multiple regions. You will possess the ability to complete complex tasks, varying projects, and organize important events through planning accurately and efficiently with little or no guidance. You will be able to react with the appropriate level of urgency to situations that require a quick response or turnaround. You will be comfortable taking action without having to know the full picture and will efficiently solve difficult or complex problems that affect people within the department or other related groups.

You should ideally have knowledge and experience of working with a global team across multiple time zones, languages and exposure to international cultures. The ability to meet tight deadlines, work in a highly ambiguous environment and switch gears at a moment's notice is a requirement. Candidates should demonstrate an understanding of business structure as well as the desire and aptitude for learning new concepts quickly.

High levels of integrity and discretion in handling confidential information and professionalism in dealing with senior professionals inside and outside the company is required. In addition, exceptional written and oral communication skills, high attention to detail, bias for action and detailed planning and organizational skills are a must. Advanced knowledge of Microsoft Office and Outlook tools is also required.


Key job responsibilities
The successful candidate will possess the ability to complete complex tasks and projects quickly with little to no guidance, react with appropriate urgency to situations that require a quick turnaround, and take effective action without having to know the total picture.

• Proactively manage two executive's complex calendars with attention to accuracy, detail, and allocation of time to promote productivity and recognize the need to re-prioritize as appropriate.
• Travel coordination, domestic and international. Create detailed travel itineraries and coordinate with in-house travel agents to ensure smooth transitions between time zones; manage international travel processes including passport, visas, and any other applicable documentation.
• Organize and manage meetings (may include setting agendas and driving follow-up of action items), off-sites, on-sites, and team-based social events, with associated budgets and logistics. International travel is required.
• Process expense reports and invoices. Act as liaison between the Director, their directs and associated teams.
• Work in partnership with org leaders, functional business partners (e.g., Finance, HR) and other EAs to provide seamless support to the Directors and their teams.
• Understand the business priorities and identify process improvements to create efficiency and scale for the Senior Leaders and their leadership teams.
• Tracking and driving completion of key deliverables and follow-up on outstanding items.
• Successfully complete critical aspects of deliverables with a hands-on approach, including drafting various documents and correspondence, and other tasks that facilitate the Directors ability to effectively lead their teams.
• Support annual operational planning process, business planning and performance review cycles.