Executive Administrative Assistant
JPMorgan Chase
Bring your organizational excellence and client-service mindset to a high-impact team. You'll keep leaders focused on priorities by orchestrating complex logistics with discretion and care.
As an Executive Administrative Assistant in Consumer Card Technology, you will provide seamless, confidential support to senior leaders in a fast-paced, deadline-driven environment. You will manage complex calendars and communications, coordinate meetings and travel, and serve as a trusted point of contact across lines of business. Your work enables executives to operate at their highest impact while ensuring an outstanding experience for internal clients.
**Job Responsibilities**
+ Manage complex, dynamic calendars and prioritize communications; screen and triage calls with discretion.
+ Coordinate internal and external meetings end to end, including logistics, materials, facilities, and follow-ups.
+ Arrange domestic and international travel, build itineraries, and manage changes while ensuring policy compliance.
+ Plan and support off-sites and external events, including catering, transportation, and on-site logistics.
+ Process invoices and T&E expense reports; ensure compliance with firm policies and serve as a policy resource.
+ Orchestrate onboarding and off-boarding (equipment, system access) and maintain organizational charts and executive bios.
+ Draft high-quality emails and correspondence; prepare and edit presentations and spreadsheets; anticipate issues and lead ad hoc projects in partnership with the administrative team.
**Required Qualifications, Capabilities, and Skills**
+ 5+ years of administrative experience supporting Managing Director level (or equivalent) and above.
+ Advanced organizational and time-management skills with expert calendar and priority management.
+ Proven tact, judgment, and confidentiality in interactions with senior leadership.
+ Excellent interpersonal, written, and verbal communication skills; professional phone etiquette.
+ Strong proficiency in Microsoft Office (Outlook, PowerPoint, Excel, Word).
+ Experience coordinating complex meetings, travel, and events in a fast-paced environment.
+ Proactive problem-solver who collaborates effectively across teams and anticipates needs.
**Preferred Qualifications, Capabilities, and Skills**
+ Bachelor's degree.
+ Experience processing invoices and T&E and serving as a policy subject-matter resource.
+ Experience maintaining org structures and supporting onboarding/offboarding across a matrixed organization.
+ Advanced skills preparing executive-ready presentations and spreadsheets.
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
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