At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.
Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
This is an exciting opportunity to join the “Finance & GSM Technology” organization in American Express Technology. We are looking for an ambitious, energetic team player who can support the “VP of Engineering” while assisting with broader organizational needs. The “Finance & GSM Technology” is a part of “GSG&CT “organization which supports the broader Technology organization.
This provides an ideal opportunity for someone who is looking to learn the strategy and financial technology departments at American Express and ultimately grow their career in the company. This role will provide support to other department staff members traveling to American Express offices around the globe. Additionally, this role will
the opportunity to improve the culture, teamwork, and colleague engagement of the organization, including team
building, community service, learning and social events.
Responsible for providing an exceptional standard of support, the Executive Assistant will work autonomously and efficiently by anticipating their leader’s needs and “connecting the dots” behind the scenes. The successful candidate must be highly organized, flexible, and trustworthy, as well as comfortable working in a fast paced, and, at times, high pressure environment, with numerous competing priorities.
• Provide executive administrative support to the VP of Engineering, Finance & GSM technology, while providing overall departmental leadership in collaboration with a team of other executive assistants supporting multiple other vice presidents.
• Manage, organize, and serve as a gatekeeper to a complex and dynamic calendar, coordinating across global time zones with senior level executive offices.
• Manage travel itineraries and arrangements (domestic and international) including air, hotel, transfers, and agendas, coordinating with other travelers where applicable - while adhering to American Express policies, travel allowances, and restrictions.
• Ensure timely preparation and processing of both payroll and expense reports/invoices, including submissions review and monthly processing.
• Organize virtual and in person business meetings/calls, making all necessary arrangements, including booking rooms, arranging for required audio, video, catering and other logistical support/tools as required. Manage cross-time-zone dynamics and arrange for external attendee security clearances, coordinating with remote office contacts as required.
• Assist with inbound/outbound departmental communication and correspondence. To that effect, it is paramount to become involved and knowledgeable in the operation of the department and the business in general.
• Process office supply and equipment orders as required using Ariba buyer along with related inventory management.
• Liase with IT Helpdesk for required departmental technical support.
• Support the onboarding process for department colleagues and contractors, liaising with the Onboarding Concierge Service Team to ensure new hires have all required equipment and access, and can be productive on day one of their employment.
• Assist with special events and initiatives designed to improve the culture, teamwork, and colleague engagement of the organization, including team building, community service, learning and social events.
Please note, Salary increases in case of a lateral move are provided only on an exception basis and in line with compensation guidelines. This position is approved for applicants across all Business Units.
Minimum Qualifications:
• 4+ years of prior experience as an Executive or Administrative Assistant
supporting a Senior Executive and leadership team.
• Experience supporting large, globally dispersed organizations (300+) is preferred and a plus.
• Proficiency in all Microsoft Office applications (Outlook, PowerPoint, Excel, Word) as well as other relevant systems, e.g. payroll, expense management, travel, purchasing, and video conferencing; comfortable adopting new technology.
• Highly proficient in calendar, travel, and expense management.
• Ability to work effectively under pressure without losing composure or professionalism.
• Ability to work effectively with minimal supervision; self-motivated and able to prioritize workload independently.
Salary Range: $24.05 to $48.10 hourly + bonus + benefits
The above represents the expected hourly pay range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.
We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
Competitive base salaries Bonus incentives 6% Company Match on retirement savings plan Free financial coaching and financial well-being support Comprehensive medical, dental, vision, life insurance, and disability benefits Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunitiesFor a full list of Team Amex benefits, visit our Colleague Benefits Site.
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.
We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.
US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: https://www.eeoc.gov/poster
Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.