Are you ready to make an impact in a global leader across investment banking, wholesale payments, markets, and securities services? In this pivotal position, you will play a crucial role in supporting our executives and their teams, ensuring seamless operations and contributing to our success. If you thrive in a fast-paced environment and excel at managing multiple priorities, we want to hear from you!

As a Executive Administrative Assistant in the Commercial & Investment Bank, you will be responsible for performing an array of administrative functions requiring confidentiality, initiative, and sound decision-making for the executives, their team of managers, and stakeholders. You will coordinate efforts with other admins across the Commercial & Investment Bank. You bring years of experience as an Assistant while being very adaptable and welcoming change. You will rely on excellent organizational skills and the ability to effectively handle multiple priorities. You will need to adapt procedures, processes, and techniques to the completion of assignments in line with the department's activities and goals.

Job responsibilities

Manage and handle complex and detailed calendars, dealing with multiple and/or urgent meeting conflicts, setting up meetings and conference calls, internally and externally, as well as handling all associated logistical aspectsWork in a fast-paced, ever-changing environment and effectively handle multiple priorities with a calm, professional, and willing attitudeHandle telephone coverage with the ability to answer phones professionally, address issues or redirect as appropriate, and distribute messages in a timely and appropriate mannerCoordinate travel arrangements (including air, hotel accommodations, and ground transportation); prepare detailed itineraries, required travel visas/documents, and ensure accuracy and timely delivery of plans/tickets to travelersProcess invoices and travel & expense claims for team members in a timely manner. Ensure all policies are followed and items are processed within provided guidelines. Act as a subject matter expert for policies and proceduresBe open to taking on increased and/or new responsibilities at any timeAssist with overflow, special projects, assistant back-up coverage, and day-to-day tasks (Calendar/Travel/Concur) as part of the Assistant pool of support and back-up arrangements, working in a team where required to ensure seamless support is maintained, including other duties as directed by the Business Support Manager / Line of Business

Required qualifications, capabilities, and skills

At least 5 years of administrative experience in financial institutions for senior-level executive(s)Strong interpersonal and partnership skills, i.e., develop relationships with peers, clients, etc.Advanced organizational skills, ability, and instinct to connect dots and escalate issues as requiredDiscretion and good judgment in confidential situations and proven experience interacting with senior managementAbility to adapt procedures, processes, and techniques to the completion of assignmentsOpen to taking on increased and/or new responsibilities at any timeAbility to manage and resolve competing priorities, i.e., calendar managementExcellent telephone etiquetteAdaptable team player

Preferred qualifications, capabilities, and skills

Bachelor’s Degree preferredFluent in verbal and written English and Chinese is preferred

Note: This role requires five days in the office (Monday-Friday).