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Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

Role Overview

The Digital Transformation & Sustainability Executive supports the advancement of digitalization and sustainability initiatives across IREM Department. This role integrates technology, data analytics, and sustainability practices to improve operational efficiency, resource optimization, and Green Mark certification performance. The incumbent contributes to the digitalization of key operational processes, the implementation of real-time technology systems and sustainability reporting, and the enhancement of collaboration among various stakeholder including operational teams, consultants and client representatives.

Key Responsibilities

1. Digitalization and Technology enablement

Undertake the role of Digital Services Officer, responsible for the management and administration of multiple digital system / platforms (e.g., CMMS, digital forms, and reporting tools), encompassing user access control, system configuration, platform integrations, routine operational maintenance and troubleshooting.

Analyse system-generated data to derive insights that support continuous improvement and data driven decision-making.

Support the project management of system-related initiatives, including requirements gathering, user acceptance testing, go-live preparation, and post‑implementation support.

Identify and implement digital solutions that streamline operations, systems, and processes, with a clear focus on enhancing productivity and optimizing resource use.

Develop and maintain standard operating procedures, system training materials, and quick-reference guides to support effective use of digital tools.

To support digital transformation initiatives across department and engage with client stakeholders to align digital strategies with operational goals.

To conduct onboarding and refresher training for internal teams and stakeholders to drive adoption and consistent, effective use of digital systems and tools.

2. Sustainability and Green Mark Certification

Coordinate with the Sustainability Consultants to achieve BCA Green Mark certification for department managed properties.

Develop and implement digital reporting systems for sustainability metrics, enabling monitoring of utilities consumption, recycling data, and environmental impact.

To support implement sustainability roadmaps and action plans to achieve the government’s “10:10:30 GreenGov” targets, , ensuring alignment with client and regulatory objectives

Contribute to the development of sustainability and digitalization capability statements and case studies, ensuring high-quality documentation that showcases organisational expertise, project outcomes, and value propositions.

Perform any other duties assigned by supervisor to support smooth workflow and timely delivery of tasks.

Qualifications and Skills

Education: Diploma in Sustainability, Environmental Science, Engineering, Data Analytics, or related fields.

Experience: Minimum 2–4 years of relevant experience in sustainability, digital transformation, or data analytics within the built environment or facilities management industry.

Technical Skills:

Proficiency in data analytics tools (e.g., Power BI, Tableau, or equivalent dashboards)

Familiarity with Smart Facilities management, IoT applications, building management systems, and digital platforms

Knowledge of Green Mark requirements and certification processes is an added advantage.

Soft Skills: Strong analytical and problem-solving abilities, excellent stakeholder engagement and communication skills, proactive and collaborative approach to project management.

Location:

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.  We’re interested in getting to know you and what you bring to the table!

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

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