Executive, APAC Outbound Delivery Service, Fulfillment Operations 

Report to the Manager of Fulfillment Operations for APAC outbound delivery service. This role supports and optimizes APAC outbound logistics operations   – including B2B (truck load and line haul), B2C (small parcel), and regional/international exports – ensuring cost, speed, and compliance. This role owns the monitoring of LSP performance, process and sociated executions, will have responsibility to monitor and ensure Customs compliance routine data validation, maintenance and operational execution to support business needs in local country market and APAC markets when applicable. This role supports standardization, innovation, and performance excellence in last-mile delivery operations

Your Responsibility will include (but not limited to):

Regional/international exports handling

End-to-end operational ownership of APAC DC-to-DC transfers and exports to wholesalers’ global locationsCoordinate air/ocean bookings with Global Logistics; manage documentation and customs clearance alignment with Global Trade ComplianceProvide track and trace support or escalation support across all modes of transportation: ocean, air, truck, parcel.Manage daily hot list of critical shipments, communicate updates with key stakeholders

Service Level Management & Continuous Improvement.

Ensure logistics procedures are being followed throughout the shipment process.Participate and/or host monthly/Quarterly operational review meeting with LSPDrive Routing guild compliance through proactive engagement and audits.

Outbound delivery management & improvement

Monitor and elevate regional delivery KPIsDelivery service issue root cause analysis and drive improvementsManage outbound billing, centralize the billing form and support setting up billing platformSupport the sustainability metrics across markets.

What we will be looking for in you:

Bachelor’s Degree3+ years in experience of supply chain management, logistics & trade compliance knowledge, LSP management, data analytics3+ years’ experience in cooperating and managing large 3PL contracts.Knowledge of SAP/WMS modules and transportation workflows.Proven success in supporting multi-country operations, Communication skills for working with both internal & external stakeholders, cross functions, countries, and cultures (English)Experience in Freight Forwarding or FIATA related rules and regulations.Ability to work independently and in a team environment.Demonstrates in management and pyritization skills

Principal Accountabilities:
Under broad supervision:* Fulfill orders, including order entry, administration and shipping* Process orders * Create capacity plans to support build-to-stock and/or build-to-order environments* Ensure adequate inventory levels are maintained to maximize customer satisfaction and minimize cost* Prepare and maintain volume and demand planning analyses and supply and production schedules based on internal and external information to establish and effectively manage an order backlog

Knowledge & Skill Requirements:
* Bachelor’s degree in Supply Chain or related field *Equivalent years of experience in a substantially similar industry may be considered in lieu of a degree to be determined by the nature of the specific job and the hiring manager’s criteria* Three to five years of related experience preferred* Strong written and oral communication skills
 

Knowledge & Application:
* Understands and applies the principles and practices in a recognized professional field requiring extensive academic preparation* Likely to be newly professionally qualified in a specific field, or will have extensive experience in complex technical area* Determines a course of action based on guidelines and modifies processes and methods as required* Generally requires knowledge of company policies, practices, and procedures
 

Problem Solving:
* Resolves issues which are often varied and non-routine * Uses previous experience to identify most appropriate option or improve existing approaches* Problems likely to require clarification* Undertakes analysis and investigation to solve differing, but related, problems* Work is performed under general guidance and direction* May require the initiation of contacts to resolve and discuss mutual problems or collaboration on procedures or transactions
 

Interaction:
* Conveys information to occasionally divergent audiences that may require some persuasion* In some instances will need to convey information to audiences not knowledgeable of the subject matter* Requires objective review of difficult work problems, obtaining cooperation or approval* Understands and communicates fairly complex information within the specialization or recognized body of formal knowledge
 

Impact:
* Impact is generally limited to short-term team performance, occasionally on medium-term goals* Supports the achievement of goals through own personal effort * Responsible for planning own work, assessing own progress, and adjusting efforts to meet goals* Beginning to have more of a contributory impact on team performance
 

Accountability:
* Accountable for meeting own targets which impact the immediate work area* Accountable for own targets which will typically be definable but not always financially measurable * May help coordinate the work of junior members of the team* Accountable for managing own impact on cost and profitability of the business
 

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