Pinetop Country Club has an exceptional opportunity for an Events Lead. This position will work hand-in-hand with our Catering and Events Manager to execute an exceptional experience for all banqueted events.

Essential Duties: 

Contacts customers face-to-face, by telephone and/or email, to confirm, coordinate, and update details for scheduled events and or parties.  Details each group’s event needs which may include but is not limited to: menu planning, meal time, and room set  Conducts facility tours and sight visits for groups  Tracks guarantees and deadlines based on  Coordinates with Marketing & Sales department as well as Food and Beverage department to ensure specified arrangements are carried out as  Completes projects as directed in relation to the area of  Assists in the coordination of department members that may include, but is not limited to: Servers, Hosts, Set-up  Assists in monitoring business volume forecast and plans accordingly in areas of manpower, productivity, costs and other  Responsible for implementing and maintaining excellent service to achieve guest  Assists manager in communicating any changes or new policies and procedures to the  Regular and reliable  Performs other duties as  Ensures accurate and timely invoicing for all services rendered, to include recording events on the POS 

Education/Experience: 

Associate’s degree (AA) and one to two years related experience and/or training; or equivalent combination of education and experience. 

Physical Demands: 

Frequently stands, walks, sits, talks and hears; regularly uses hands; regularly reaches with hands and arms; occasionally climbs, balances stoops, kneels, crouches, tastes or smells. Frequently lifts up to 20 pounds and occasionally lifts up to 50 pounds. 

Environment/Noise: 

Occasionally works in outdoor weather conditions. Noise level is moderate. 

Certificates/Licenses: 

Driver’s License may be required. 

Job Knowledge, Skill, and Ability Preferences: 

Ability to read and speak English may be required in order to perform the duties of the job (e.g. the associates may be required to communicate with English speaking customers or co-workers, the manuals for the equipment the associates may use are in English).  Knowledge of software applications such as Microsoft Word, Excel and POS  Knowledge of Delphi  Prior supervisory and management 

  This job description is not an exclusive or exhaustive list of all job functions that an associate in this position may be asked to perform from time to time.