**Additional Information** **Job Number** 25140626 **Job Category** Sales & Marketing **Location** Casa Brera a Luxury Collection Hotel Milan, Piazzetta M Bossi No 2, Milan, Milan, Italy, 20121VIEW ON MAP (https://www.google.com/maps?q=Casa%20Brera%20a%20Luxury%20Collection%20Hotel%20Milan%2C%20Piazzetta%20M%20Bossi%20No%202%2C%20Milan%2C%20Milan%2C%20Italy%2C%2020121) **Schedule** Full Time **Located Remotely?** N **Position Type** Non-Management Part of Marriott International, Casa Brera, a Luxury Collection Hotel, Milan is currently recruiting a **Events Coordinator** to join a team made of modern and authentic hospitality professionals in the newest luxury lifestyle hotel in Milan. Reporting to Events Manager, the role is responsible for booking, coordinating, and organizing all social events, smaller groups and meetings on property. This is full-time position, 5 days a week with 2 days off. The starting date is estimated in September. **About us** Casa Brera is an unexpected gateway in the heart of Brera. Reinterpreted by Studio Urquiola, Casa Brera features 116 sophisticated guestrooms including 15 suites and the Milanese Suite. Hidden behind a rationalist façade, you will find a world of international refined, transcending the traditional hotel experience. Our hotel promises cosmopolitan luxury, authentic lifestyle and a timeless Milanese elegance. Culinary hub, here flavors and sounds from different places seamlessly interlace. Odachi, showcases authentic Japanese cuisine in a cosmopolitan setting while those looking for a truly Italian experience can indulge at our Italian Restaurant, Scena. “Living” is a welcoming space for guests to socialize over aperitivo and Milanese light bites. By night, the rooftop’s sky bar transforms into an unmissable destination, with a pool and lounge areas providing the perfect spot to soak up the energy and skyline of the city. Join Casa Brera, the new place to be in Milan, where an authentic and modern team crafts unique experiences that connect our guests with Milanese heritage in a welcoming and inclusive atmosphere. **The impact you’ll make** What more could our guests want than outstanding service, a clean comfortable room and delicious food and drink? It will be your job to make sure they get even more from their stay with us. Reactively promotes all the options open to them, as well as being on hand to answer any questions about our hotels and services, you’ll make sure they know about everything they could wish for – and more. You’ll help create the warmest welcomes and most memorable events that keep them coming back again and again. **Join a newly opened lifestyle luxury hotel** Working in a newly opened luxury lifestyle hotel is an incredible opportunity to gain strong expertise in hospitality and a great exposure to Marriott International EMEA leaders. This can remarkably accelerate your career growth within the company and provide you the right tools to be involved in other openings at national and international level. It is indeed a challenging experience but surely a rewarding one! **What you’ll do** + Liaisons with a variety of departments such as and not limited to rooms, kitchen, banquet operations, restaurants and bars to maintain highest service and B&F standards while maximizing profits through outstanding customer service. + Reactively receives, handles and coordinates all event and group inquiries as well as provides general support to the sales office where needed. Needs to work on flexible work schedule as required and when hosting events on property. + Process all booking requests, changes, and cancellations received. + Identify group guest needs, determine appropriate room type, and verify availability of room type and rate. + Explain guarantee, special rate, and cancellation policies to callers. + Accommodate and document special requests. + Answer questions about property facilities/services and room accommodations. + Follow sales techniques to maximize revenue. + Communicate information regarding designated VIP reservations. + Input and access data in reservation system. + Respond to any challenges found for accommodating rooming requests by communicating with appropriate individual or department. + Oversee accuracy of room blocks and reservations. + Input group rooming lists using reservation systems, revise room blocks to maintain the required number of available rooms, and keep organized files of all groups. + Set-up proper billing accounts according to accounting policies. + Plan and deliver events together with the client while building strong relationships and encouraging repeat business. + Follow company and department policies and procedures. + Oversee accuracy of room blocks and reservations. + Respond to any challenges found for accommodating rooming requests by communicating with guest or group contact, Sales Department, or Front Desk. + Input group rooming lists using reservation systems (e.g., OPERA, MARSHA). + Keep organized files of all groups and events for easy and accurate reference. + Revise room blocks in the reservation system (e.g., OPERA, MARSHA) to maintain the required number of available rooms after rooming lists are entered. + Execute event operationally + Set-up proper billing accounts (i.e., share-with, room/tax/incidentals, tax exempt, direct/special billing, group bookings) according to accounting policies. **What we’re looking for** + At least 1 year work experience in events + Fluent English and Italian is mandatory + A warm, people-oriented demeanor + A team-first attitude + A gift for paying attention to the smallest details + Positive outlook and outgoing personality + Planning, multi-tasking and time-management skills **What we offer:** + A unique opportunity to be part of a luxury lifestyle hotel where we celebrate your unique talent. + Part of Marriott International, the largest hospitality brand in the world- this means national and internal promotion opportunities for the right candidates. The sky is your limit here. + World class training and development programs tailored to enhancing your skills and help you grow within the Marriott family. + Work alongside some amazing talent- award winning, experienced hospitality professionals. + Discounted room nights, meals, and spa access in more than 9,000 hotels worldwide-because your wellbeing means so much. + Discounts for your friends and family. + 5euros breakfast when staying at any of our European hotels. + Performance and Recognition programs. + Wellness and sustainability initiatives. **Explore our very big world** As a world-class leader in the travel industry, there’s no better place than Marriott International to make your mark. Joining us, you’ll get to entertain and meet people from all over the world as you build your experience. You’ll find a place where your personality and ideas are appreciated just as much as the work you do. And you’ll grow through opportunities to explore the business, opening yourself to various career options. If you have the natural ability to communicate and enjoy working with others, we welcome you to join our global family. **You’re welcomed here** Our highest priority is making you feel as welcome as our guests. We want you to know you’re important to us and that you’ll make an impact in your role, and for that, you’ll be appreciated and valued. _Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws._ The Luxury Collection Hotels & Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand – a collection of Europe's most celebrated and iconic properties – serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler. From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale – a portal to the destination’s cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey. In joining The Luxury Collection, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.