Company Overview:
Kick off your exciting career in Event Security with Allied Universal® Event Services, the go-to leader in crowd management and event staffing. Dive into the action at sports stadiums, concerts, festivals, and convention centers, and thrive on the energy of being where it all happens. Join a lively team that services thousands of venues each year, ensuring safety and fun for everyone. Enjoy the perks of flexible part-time work that fits your lifestyle—ideal for students, retirees, or anyone seeking a dynamic job. We offer job opportunities in event staff, security, and operations. Join our welcoming, collaborative, and innovative team, and benefit from a range of perks depending on your role and hours. At Allied Universal®, every day brings a new adventure. Ready to make your mark in the event industry? Join us and be part of the excitement!
Allied Universal® is hiring a Event Staff - Operations Support (Hybrid). The Event Staff - Operational Support team member is primarily responsible to assist in all aspects of event day preparation and execution. However, as needed this position is also responsible for providing branch-level recruiting, new hire onboarding functions, scheduling, and logistics support.
RESPONSIBILITIES:
Assist in all aspects of event day preparation and execution In partnership with the branch and event management teamAllow appropriate entry into each venue, may collect and/or scan tickets, verify wristbands and badges, direct traffic coming in and out of the venueDemonstrate an understanding of the policies, procedures and regulations of different venues, facilities, and eventsInitiate a genuine, friendly, and personal greeting to our guests as they arrive at the facility entrance, aisle, concourse area or other location and offer a sincere “thank you” to complete each guest encounterProvide guests with helpful directions and/or suggestions that will enhance their entertainment experience; ensure interactions with guests include a smile and use of a natural speaking voice, including natural inflection and a friendly toneSupport Human Resources/Recruiting Team with the conducting of New Employee Orientation sessionsConduct application of any state required license trainingUtilize iCIMS recruiting software to process new applicantsAssist in the scheduling of interviews for prospective employeesAttend periodic relevant recruitment activities, such as job fairs, recruitment programs, etc. with Regional Recruiter on an as-needed basisAssists with applicant tracking and with generating hiring reportsPrint badges for new hire employeesAssist with various administrative duties as assigned by the Branch management team, Recruiting and Human Resources, or Regional Vice PresidentSchedule and confirm appropriate supervision and team members for each individual event; practices, promote, and ensure “Smart Scheduling”Ensure each position/event is scheduled with a qualified licensed employeeImmediately communicate with the Branch Manager any concerns such as shortages, failure to schedule, personnel concerns, etc.Capably utilize ABI for scheduling and to produce reportsMeet all contractual scheduled hours for event/site assigned to the Account Manager/Branch ManagerSchedule employees to work at the events/sites where openings existBuild jobs into scheduling systemIn partnership with the Branch Management team support the document retention and archiving processesSupport orientation and training of new employees on scheduling proceduresAssist with the distribution and transportation of logistics items, (i.e., water, radios, uniforms) as well partnering with branch leadership to maintain an accurate inventory count on a monthly basis to prevent lost equipment, and transportation of deliverance of equipmentAttend staff meetings/event close out meetings and training sessions as neededMay drive company vehicle to transport equipment to the various work sites as neededQUALIFICATIONS:
High School diploma or equivalentLicensing requirements are subject to state and/or local laws and regulations and may be required prior to employmentPrior work experience in a fast-paced administrative environmentWork history must include:Excellent organizational skills that include the ability to multi-task and prioritize workStrong consultative, analytical, and problem-solving skillsAbility to communicate effectively with leadershipOutstanding oral and written communication skillsAble to concentrate on details, work under deadline pressures, apply sound logic and judgment, and prioritize tasks and responsibilitiesAble to focus and multi-task in a busy environment, with the ability to successfully handle stressful situations in a calm and professional mannerAble to effectively manage multiple interactions with diverse personalities and engage them to perform at optimum levelsHighly proficient and fully functional in all Microsoft Office applications and able to effectively utilize all available office management technologyPREFERRED QUALIFICATIONS:
Associate’s degree or higher in Education, Business, Criminal Justice, Human Resources, Security Management, or a closely related fieldPrior human resources, recruiting, scheduling or logistics experience in a service industry businessWork experience conducting applicant sourcing, interviewing job applicants, and conducting employee onboarding in a high-volume settingBENEFITS:
Medical, dental, vision, basic life, AD&D, and disability insuranceEnrollment in our company’s 401(k)plan, subject to eligibility requirementsEight paid holidays annually, five sick days, and four personal daysVacation time offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law.Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com
If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.