**Description:** What is your passion? Whether you are into tennis, shopping,craftor karaoke, at Hyatt we are interested in YOU. At Hyatt, we employ people who apply the same amount of care and passion to their jobs as they do their hobbies - people who put our guests at the heart of everything they do. In addition, we are looking for more people like this to join our friendly and professional team. Now we are looking for a dynamic,outgoingand enthusiastic – **Event Service Assistant Manager (Banquet** **Assistant Manager** **)** with strong background and experience in Large Events, Conference and Meeting to join our energetic,enthusiasticand passionate team at Grand Hyatt Bali. The **Event Service Assistant Manager (Banquet** **Assistant Manager** **)** willbe responsible foroperationalrelated to events,conferenceandmeeting. The Event Service Assistant Manageralsoresponsible for handling guests and employee enquiries in a courteous and efficient manner, reporting complaints or problems if no immediate solution can be found, whilstfeedingback a promptfollow up. AsaEvent ServiceAssistant Manager, you will be reporting directly to theEvent ServiceManagerand below are some of the key responsibilities: + Assiststo ensure that the Food and Beverage activitiesare alignedwith the respective Corporate Strategy, and that the Hotel Actions have been implemented where appropriate. + Ensures that all employees deliver the brand promise and provide exceptional guest service at all times. + Maintains positive guest and colleague interactions with good working relationships. + Focuses attention on improving productivity levels and the need to prudently manage utility/payroll costs within acceptable guidelines ensuringoptimumdeployment and energy efficiency of all equipment. + Evaluates local,nationaland international market trends,vendorsand other hotel/restaurant operations constantly to make sure that the hotel’s operationsremaincompetitive andcutting edge. + Ensures that all Touches of Hyatt and the Food and Beverage Top 20 are implemented. + Maximizes the effectiveness of employees by developing each of their skills and abilities through theappropriate training, coaching, and/or mentoring. + Ensureshigh standardsof personal presentation and grooming. **Qualifications:** + Minimum of 1 year of solid experience as Banquet Assistant Manager in a large 5-star luxury hotel or resort. + Experience with multiple and/or large events,conferencesand meetings. + Has a solid background of working in a high demand business environment. + Has strong leadership skills, train and develop team, and is a role model. + Eloquent in English communication in both written and spoken. + Is well versed in working with Property Management System such as INFRASYS, HOTSOS, BIRCHSTREET and other systems. **Primary Location:** ID-Bali **Organization:** Grand Hyatt Bali **Job Level:** Full-time **Job:** Banquets **Req ID:** BAL003034 Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.