**Description:** **About Us** At Hyatt Regency Zadar, we believe hospitality begins with our people. Located in one of Croatia’s most vibrant coastal cities, our hotel blends global excellence with local authenticity. We are committed to creating a workplace where colleagues feel empowered, inspired, and truly cared for. **Why Join Us** • A Culture of Care: We foster a respectful, inclusive, and collaborative environment where your well-being matters. From flexible scheduling to wellness initiatives, we support your personal and professional balance. • Purposeful Work: Be part of a brand that celebrates connection, creativity, and cultural richness. • Career Growth: Access world-class training, mentorship, and global mobility opportunities. • Local Impact: Contribute to Zadar’s growing hospitality scene while representing a world-class brand. **About the Role** Hyatt Regency Zadar is looking for a detail-oriented and client-focused Event Sales Coordinator to manage the full sales and planning process for small to medium-sized MICE groups. This hybrid role blends sales administration, client communication, and operational coordination to ensure every event is executed flawlessly and exceeds expectations. You’ll also support the MICE Manager on large or strategic accounts. **Key Responsibilities** • Manage the end-to-end sales process for small to medium MICE groups—from enquiry to post-event follow-up. • Qualify leads, prepare tailored proposals, and finalize contracts. • Maintain professional and timely communication with clients throughout the event lifecycle. • Upsell hotel services, F&B, AV options, and enhancements to maximize group revenue. • Conduct site inspections and offer personalized recommendations. • Draft and distribute Banquet Event Orders, rooming lists, and event schedules. • Coordinate with operational teams to ensure readiness and flawless execution. • Serve as the primary contact during setup and delivery of small to mid-size events. • Handle last-minute requests and ensure smooth interdepartmental communication. • Verify billing accuracy, process deposits, and support post-event reconciliation. • Assist the MICE Manager with administrative tasks, forecasts, and documentation for large events. • Prepare post-event summaries and gather client feedback for continuous improvement. • Ensure all documentation complies with Hyatt standards and departmental SOPs **Qualifications:** **What We’re Looking For** • Experience in event sales or coordination within hospitality or related industries. • Strong organizational and communication skills. • Ability to multitask and manage timelines effectively. • Fluency in Croatian is required; English proficiency is also essential. • A proactive mindset and passion for delivering exceptional client experiences. **What We Offer** • Competitive salary and performance-based incentives. • Access to Hyatt’s global learning and development programs. • Career growth opportunities within Hyatt’s international network. • A vibrant and inclusive workplace in one of Croatia’s most beautiful coastal cities. **Primary Location:** HR-13-Zadar **Organization:** Hyatt Regency Zadar **Job Level:** Full-time **Job:** Sales **Req ID:** ZAD000046 Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.