Full-Time Critical Tasks 

Safety and Security 

Follow company and department safety and security policies and procedures to ensure a clean, safe, and secure environment.  

Policies and Procedures 

Protect the privacy and security of guests and coworkers.  

Maintain confidentiality of proprietary materials and information.  

Follow company and department policies and procedures.  

Perform other reasonable job duties as requested by Supervisors.  

Communication 

Discuss work topics, activities, or problems with coworkers, supervisors, or managers discreetly and quietly, avoiding public areas of the property.  

Exchange information with other employees using electronic devices (e.g., pagers and two-way radios, email).  

Speak to guests and co-workers using clear, appropriate and professional language.  

Provide assistance to coworkers, ensuring they understand their tasks.  

Assists Management 

Ensure that hourly employees are trained on company core values, job roles, responsibilities, and technical and service aspects of the job.  

Coach and develop employees (e.g., create expectations for continual improvement, provide challenging tasks and assignments, hold development discussions, and construct and execute development plans).  

Listen to hourly employees' suggestions for improving how work is done and how guests are served, gaining management support as needed to act upon suggestions.  

Working with Others 

Develop and maintain positive and productive working relationships with other employees and departments.  

Support all co-workers and treat them with dignity and respect.  

Handle sensitive issues with employees and/or guests with tact, respect, diplomacy, and confidentiality.  

Partner with and assist others to promote an environment of teamwork and achieve common goals.  

Actively listen to and consider the concerns of other employees, responding appropriately and effectively.  

Quality Assurance/Quality Improvement 

Monitor the performance of others to ensure adherence to quality expectations and standards.  

Physical Tasks 

Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.  

Critical Competencies 

Analytical Skills 

Learning  

Interpersonal Skills 

Team Work  

Diversity Relations  

Influence  

Customer Service Orientation  

Interpersonal Skills  

Communications 

English Language Proficiency  

Communication  

Listening  

Form, Report, and Log Completion  

Personal Attributes 

 Integrity  

Dependability  

Initiative  

Positive Demeanor  

Presentation  

Self Development  

Organization 

Detail Orientation  

Preferred  Qualifications 

Education

High school diploma/G.E.D. equivalent  

Related Work Experience 

At least 1 year of related work experience  

Supervisory Experience 

No supervisory experience is required  

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.

Posted January 10, 2026