Enterprise Mobility at the Dallas Fort Worth Airport is seeking a responsible, dedicated person to join our team as a full time Sr. Customer Assistance Representative (SCAR). This position pays $17.50 / hour and is located onsite at the DFW Airport at 2424 E 38th St, Dallas TX 75261.
We offer:
$17.50/Hour Consistent full time 40 hour per week schedulePaid time offEmployee rental car discountsRetirement savings plan including 401k with matching profit sharingHealth InsuranceLife InsuranceDental InsuranceVision InsuranceTraining and DevelopmentNo Airport Clearance Required
Available Schedules:
Sunday 2:00pm-11:00pm Monday 2:00pm-11:00pm Tuesday OFF Wednesday OFF Thursday 2:00pm-11:00pm Friday 2:00pm-11:00pm Saturday 2:00pm-11:00pmOR
The Customer Assistance Representative (SCAR) provides superior, friendly, and efficient transactions and offering company approved services and products to provide a positive experience for all customers. This position also facilitates the rental process through verification and documentation of all necessary driver information to provide for an efficient and timely rental and return experience.
Our philosophy is to take care of our customers and employees first. We know if we do this, success will follow - for both our company and our employees.
Responsibilities Provide a high level of customer service by assisting customers and assessing their rental needs in person and over the phoneMeet and greet customers in a friendly and timely mannerProvide directions and general assistanceAssist to assess condition of rental upon returnProcess returns, check-ins and exit kiosk transactionsUnderstand and communicate rental terms and conditions, vehicle features and other services May sell optional protection products, upgrades, fuel options and other additional equipmentResponsible for notifying Management of any known vehicle problems and any required vehicle maintenance Perform various administrative and basic accounting functions such as: research and billing support tasks, accounts receivables, transfer and key logs, run miscellaneous reports, supply maintenance, process customer billingPerform miscellaneous and backup duties job-related duties as assignedEqual Opportunity Employer/Disability/VeteransQualifications Must be at least 18 years of ageMust have a valid drivers license with no more than 2 moving violations and/or at-fault accidents on driving record in the past 3 yearsNo drug or alcohol related conviction on driving record in the past 5 yearsMust be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.Apart from religious observation, must be available to work one of the following schedules as part of an operational shift bid including weekends, nights and holidays: Thursday-Monday 2:00pm-11:00pm or Sunday-Wednesday 12:00pm-11:00pm