At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world. **A Day in the Life** The EurAsia Service Sales Operations Analyst plays a critical role in driving the efficiency and success of the service sales organization. This role is responsible for developing and managing efficient sales processes, analyzing data to generate actionable insights, and leveraging technology to optimize performance. The analyst collaborates with cross-functional teams to support sales strategies, improve the customer lifecycle experience, and meet revenue goals. Key responsibilities also include managing service agreements, service revenue drivers, tracking KPIs, and ensuring seamless sales administration and pipeline management. **Responsibilities may include the following and other duties may be assigned:** **Sales Process Optimization:** + Develop, implement, and manage sales processes, workflows, and best practices to improve efficiency and drive revenue growth. + Identify inefficiencies in the sales funnel and recommend solutions to enhance productivity. **Data Analysis & Reporting:** + Analyze sales and operational data to track key performance indicators (KPIs), forecast sales, and identify trends or areas for improvement. + Generate reports and dashboards to provide visibility into sales performance and service agreement metrics. **Technology & Tool Management:** + Select, implement, and manage CRM systems, sales automation tools, and other technologies to streamline sales processes and enhance customer relationships. + Leverage data visualization tools (e.g., Tableau, Power BI) to provide insights and drive decision-making. **Service Agreement Management:** + Oversee and track service orders, agreements, fulfillment, durations, and expiration dates in collaboration with the sales and finance teams. + Ensure accurate documentation and timely renewals of service contracts. **Forecasting & Pipeline Management:** + Develop and manage sales forecasts, monitor the sales funnel, and proactively address roadblocks to revenue attainment. + Support sales leadership with pipeline visibility and quota management. **Sales Strategy & Collaboration:** + Partner with sales leadership, marketing, and finance teams to execute sales strategies aligned with overall business goals. + Act as a key liaison between sales and other internal departments to ensure seamless collaboration from pre-sale to post-sale. **Territory & Performance Evaluation:** + Analyze sales regions or territories to identify opportunities and weaknesses, proposing strategies to improve performance and operational efficiency. **Sales Administration:** + Manage the transactional environment of sales administration, ensuring timely processing of sales-related tasks, service agreements, and documentation. **Essential Skills:** + Strong analytical and problem-solving skills. + Excellent communication and interpersonal abilities for cross-functional collaboration. + Proficiency with CRM systems (e.g., Salesforce) and sales automation tools. + Expertise in data management, reporting, and creating dashboards. + In-depth understanding of sales processes, strategies, and service agreement management. + Leadership and team collaboration capabilities. + Ability to multitask and work in a fast-paced environment. + Flexibility to work across Asia and Europe time zones to ensure effective collaboration with global teams. **Required Knowledge and Experience:** **Education:** + Bachelor’s degree in Business Administration, Finance, Data Analytics, or a related field. **Experience:** + 5-7 years of experience in sales operations, data analysis, or a related role, preferably in the medical device or healthcare industry. + Familiarity with service contract management and renewal processes is highly preferred. + Understanding of service revenue recognition policies **Key Competencies:** + Results-driven with a focus on achieving measurable outcomes. + Adaptable to changing business needs and priorities. + Proactive in identifying challenges and proposing solutions. **Physical Job Requirements** The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.  **Benefits & Compensation** **Medtronic offers a competitive Salary and flexible Benefits Package** A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage. **About Medtronic** We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions. Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 95,000+ passionate people. We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary. Learn more about our business, mission, and our commitment to diversity here (http://www.medtronic.com) We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions. Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 95,000+ passionate people. We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary. **We change lives** . Each team member, each day, helps to improve and redefine how the world treats the most pressing health conditions, from heart disease to diabetes. Our industry leadership comes from the passion and ingenuity of our people. That’s who we are. Working alongside one another, we use science, medicine, and a profound understanding of the human body to build extraordinary technologies that can transform lives. **We build extraordinary solutions as one team** . With one Medtronic Mindset defining how we work. Speed and decisiveness run through our DNA. Diverse perspectives inspire our bold answers to any challenge that comes our way. And we deliver results the right way, breakthrough after patient breakthrough. **This life-changing career is yours to engineer** . By bringing your ambitious ideas, unique perspective and contributions, you will… + **Build** a better future, amplifying your impact on the causes that matter to you and the world + **Grow** a career reflective of your passion and abilities + **Connect** to a dynamic and inclusive culture that welcomes the challenge of life-long learning These commitments set our team apart from the rest: **Experiences that put people first** . Respect for people is the hallmark of our humanity. It fuels our team to positively impact even a single life. And it means we put our people first at Medtronic as well, creating a culture of belonging and always pushing to get you the career-building resources you need. **Life-transforming technologies** . No matter your role, you contribute to technologies that transform lives. What we build empowers patients to live life on their terms. **Better outcomes for our world** . Here, it’s about more than the bottom line. Our Mission to improve human welfare drives us. We advance healthcare, society, and equity with every design, inside and outside our walls. **Insight-driven care** . Fresh viewpoints. Cutting-edge AI, data, and automation. You're shaping the future of healthcare technology and defining the next generation of breakthroughs in care It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities. For sales reps and other patient facing field employees, going into a healthcare setting is considered an essential function of the job and we expect our employees to comply with all credentialing requirements at the hospitals or clinics they support. This employer participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here (https://www.e-verify.gov/employees) . For updates on job applications, please go to the candidate login page and sign in to check your application status. If you need assistance completing your application please email AskHR@medtronic.com To request removal of your personal information from our systems please email RS.HRCompliance@medtronic.com