About Northern Trust:
Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889.
Northern Trust is proud to provide innovative financial services and guidance to the world’s most successful individuals, families, and institutions by remaining true to our enduring principles of service, expertise, and integrity. With more than 130 years of financial experience and over 22,000 partners, we serve the world’s most sophisticated clients using leading technology and exceptional service.
Summary:
Northern Trust is seeking a Basket Operations Specialist to join our expanding North American ETF Services team. In this role, you will be responsible for the end-to-end servicing of ETF baskets, including their accurate and timely creation, dissemination, and lifecycle management.
You will play a critical role in supporting ETF issuers and Authorized Participants (APs) by ensuring operational excellence across both standard and custom basket processing. This includes implementing ETF-specific controls and continuously improving systems and workflows to meet evolving market demands.
As a subject matter expert in ETF basket mechanics, you will provide strategic guidance on servicing solutions that enhance liquidity, tax efficiency, and portfolio flexibility for our clients.
Key Responsibilities:
Manage daily basket production and dissemination for ETF issuer clients
Resolve client and AP inquiries related to basket activity
implementing ETF-specific controls and continuously improving systems and workflows to meet evolving market demands
Serve as a subject matter expert in North American basket processing, contributing to strategic innovation and expansion
Collaborate with IT and operations to evaluate and implement system and procedural enhancements
Establish and enforce ETF-specific controls and procedures
Develop and maintain service level documentation and performance reporting
Provide consultative support to ETF clients and prospects exploring market entry or expansion
Qualifications:
College or University degree and/or relevant proven work experience
Extensive experience in ETF operations, with emphasis on basket production, accounting, security valuation, and corporate actions
Deep understanding of ETF creation/redemption processes and basket lifecycle
Strong process orientation and ability to leverage technology for operational scalability
Excellent communication skills, both written and verbal
Highly adaptable and comfortable in dynamic environments
Advanced technical and systems knowledge
Experience with large-scale change management initiatives
Ability to collaborate across teams and influence senior stakeholders
Proven track record of driving efficiency through service quality metrics
#LI-MG1
#Hybrid
Working with Us:
As a Northern Trust partner, greater achievements await. You will be part of a flexible and collaborative work culture in an organization where financial strength and stability is an asset that emboldens us to explore new ideas.
Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company committed to assisting the communities we serve! Join a workplace with a greater purpose.
We’d love to learn more about how your interests and experience could be a fit with one of the world’s most admired and sustainable companies! Build your career with us and apply today. #MadeForGreater
Reasonable accommodation
Northern Trust is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please email our HR Service Center at MyHRHelp@ntrs.com.
We hope you’re excited about the role and the opportunity to work with us. We value an inclusive workplace and understand flexibility means different things to different people.
Apply today and talk to us about your flexible working requirements and together we can achieve greater.