Job Title

Estates Assistant

Job Description Summary

Job Description

Estates Assistant

Integrated Portfolio Management (IPM), Global Occupier Services

Birmingham or Manchester

Cushman & Wakefield is a global leader in commercial real estate services, helping clients transform the way people work, shop, and live. The firm’s 52,000 employees in more than 70 countries provide deep local and global insights that create significant value for occupiers and investors around the world.

Cushman & Wakefield is among the largest commercial real estate services firms with revenues of $10.1 billion across core services of agency leasing, asset services, capital markets, facilities services (branded C&W Services), global occupier services, investment management (branded DTZ Investors), tenant representation, and valuations & advisory.

Role Profile:

To work with the support of a Senior Surveyor within IPM, assisting in the management of a large, diverse geographical portfolio for a large retail client.

Responsibilities:

To support the Estates Management Team with the delivery of day to day property management mattersTo undertake, Applications for Consent, on behalf of an occupier client with limited supervisionLiaising with C&W’s internal Accounts Team on the payment of rents and service chargesLiaising with landlords and third parties on minor issues and escalating to senior colleagues as appropriateProvide regular communication to clients on the progress of key tasksTo provide reasoned advice and support to clients on property management mattersSupport the Estates Lead with contractual reporting, working with service lines to ensure regular updates are providedTo undertake basic transactional level activities such as licence renewals and car parking acquisitionsRecord minutes & actions during monthly face to face client meetingsProviding support to the Estates Helpdesk in terms of lease interpretation and liaising with FM suppliersUndertaking inspections of client properties to identify risks and opportunities

Qualifications:

A minimum of 5 GCSE passes (Grade A*-C), incl. Maths and EnglishMinimum 1 year commercial property experience desiredRICS accredited degree preferred

Knowledge & Experience:

Minimum 1 year commercial property experience desiredExperience of property management and knowledge of lease termsGood level of computer literacy including Excel, Word and Outlook and ability to pick up new packages quicklyStrong customer service skills and the ability to deal with clients and colleagues at all levelsGood understanding of finance and accounting, specifically property relatedAbility to think on feet, use initiative and work as part of a teamHigh level of organisation skills and ability to prioritise work

Skills & Personal Qualities:

Plans and prioritises own workload in order to achieve property management deliverablesCapable of delivering property management effectively and thoroughly within agreed standardSeeks efficiencies and cost savings for the clientEstablishes and nurtures harmonious relationships with clients, their advisers and colleaguesPlaces a priority on developing own skills, knowledge and abilities in line with team requirementsAbility to work on own initiative and as part of a team

We foster a culture of inclusion that embraces the unique strengths, perspectives, and experiences of all our employees. We firmly believe that our diversity enhances our team's capabilities, leading to improved decision-making, innovation, and business outcomes. If you have any reservations about applying, please don't hesitate to reach out to your local recruiter for additional information

INCO: “Cushman & Wakefield”