The Estate Sale Manager’s primary responsibilities include (but are not limited to);

Managing the Client relationship from consultation to job completion; Follow-up and resolving of customer complaints, Supervise on-site training of new hires; Conduct performance reviews, on-going training, coaching and performance management of current employees; Cultivate and foster a cohesive team environment by express, modeling and reinforcing the company culture and high customer service/solution based standards.

Roles and Responsibilities:Improving the operational systems, processes and policies in support of company goalsServes as Manager-On-Duty during all liquidations, estate sales and move projectsSupervise Team in the organizing and sorting of household items for distribution, liquidation, donation, resettle and moveManage all facets associated with the packing/unpacking, settling/resettling, liquidation and move of household items (including all on-site employees).Works with and supports the Team Lead/Move Manager to ensure projects are run with precision and efficiency from start to finish Email record of all financials to General Manager and Owner at the end of each work dayOther responsibilities as neededQualifications & Skills:Minimum of five (5) years of Operational Supervisory/Management experienceAbility to manage a team in a fast-paced and unique work environmentProven experience working cross-functionally with sales, marketing, finance and project teamsEstate Sale Experience and a interest in Antiques is an advantage!Additional Qualifications:Outstanding interpersonal skills and a collaborative management styleCommitment to superior professional ethical standardsStrong planning and organization skills with an eye for attention to detail
Local candidates only: Cary, Apex and Raleigh Area