Why SoftwareOne? Success at SoftwareOne is not defined by what you do for yourself, but by what you deliver for our customers, the business and for the employees around you. SoftwareOne employees are energized, agile and are laser focused on delivering world class Customer Satisfaction and results. Our leaders motivate and inspire their teams and provide a working environment that delivers incredible levels of Employee Satisfaction. We are Humble. Our leaders operate with a high level of Discipline but can work at Speed manage change in a global economy. We are a leading global provider of end-to-end software and cloud technology solutions, headquartered in Switzerland. Our 8,700 employees support our approximately 65,000 customers in their digital transformation. The role Sales Operations Apprentice Estagiário Brazil, Sao Paulo, Barueri Start Your Career in Sales Operations! We’re looking for motivated and detail-oriented students to join our Sales Operations team as an apprentice. This is a great opportunity to gain hands-on experience in a fast-paced, collaborative environment while learning about presales processes, client engagement, and operational excellence. If you're passionate about developing your professional skills in areas like commercial proposals, customer support, and internal coordination — we encourage you to apply! Role: Presales Multivendor & Operations Support As a Sales Operations Apprentice, you will work closely with the Presales and Operations Manager, supporting both internal teams and external clients across a range of responsibilities. Key Responsibilities: Assist in preparing commercial proposals for software licensing. Update and distribute monthly price lists from multiple vendors. Support incentive calculations for manufacturer-specific promotions. Facilitate smooth communication between internal teams and the Account Manager. Help coordinate client communications regarding operational activities (e.g., onboarding, true-up, order reconciliation). Research and manage client records, contracts, and document history. Maintain and update customer information in the ERP system. Monitor and support credit analysis and payment condition reviews. Prepare and send sales documentation, such as Sales Orders and Invoices. Provide onboarding and post-sales assistance to customers. Coordinate the completion and delivery of contracts to clients. Ensure service quality through support to the Global Service Delivery Center. Contribute to correction processes, re-billings, and contract renewals. What You’ll Gain: Real-world experience in a global sales operations environment. Exposure to cross-functional teamwork between sales, finance, and customer service. A solid foundation in ERP systems, client communication, and commercial strategy. The opportunity to grow your career within an international tech company. What we need to see from you Proficiency in English (intermediate-advanced conversational level). Spanish is helpful but not required. Education: Student in Computer Science, Data Science, Statistics, Finance, Business Administration, or related fields. Students should make sure they have more than 6 months left for graduation, so there is enough time to complete a full practice (less than 6 months of practice is not allowed) Desired experience in customer service. Behavioral skills. General understanding of technological solutions. Job Function People & Culture