ESIS is currently seeking an experienced candidate to develop and lead important business relationships with ESIS colleagues and clients in the Los Angeles area. This position in ESIS Partnership Services provides an opportunity for an outstanding senior level candidate to join a fast paced, growing organization bringing their knowledge of the property and casualty claims industry and exemplary account management and leadership skills to positively manage business relationships and impact client retention.  

Major Duties and Responsibilities:

Portfolio Management 

Track and manage production results of regional and national structure. Actively engage team to ensure financial goals are met 

Accountable for the growth and profitability of ESIS by strategically managing the retention of ESIS clients by revenue and unit. 

Promote client expansion through the education of ESIS products and services 

Trusted advisor and most senior account executive to the largest revenue producing clients 

Business Acumen & Account Management 

Strategically leads client deliverables for internal and external initiatives 

Acts as a single point of contact for clients to respond to questions, concerns, and problems. Understands how to leverage strategy and relationship to resolve issues, 

Thorough knowledge of the assigned client’s industry and business drivers 

Expertise in the ESIS risk management information system and the production of reports based on client defined criteria 

Advanced understanding of how to effectively review data, analyze results and translate information into specific actions for positive client program results 

Ability to understand client data and trends and operate in a consultative manner to drive optimal client specific performance.  

Work independently, collaboratively and in a leadership role with clients, brokers, carriers and ESIS team members  

Lead projects and meetings with senior level engagement  

Oversee the completion of client initiatives and projects such as meeting preparations and claim file reviews 

Identify opportunities for client program efficiencies, respond to questions or concerns, resolve problems in a timely and effective manne

Demonstrate proactive and strategic planning of the client relationship. 

Support regional vice president in regional task and duties, which include the sales process and production management 

Execute on tactical and strategic objectives in agreed upon timeframes and expectations 

 Administrative Compliance 

Strong technical understanding of all ESIS products and services and how they are best deployed for specific clients 

Monitor the completeness and accuracy of data in Client Relationship Management (CRM) system 

Execution of the contracting process  

Identifies and takes initiative on process improvement opportunities 

Professional Business Development 

Foster sales leads and participates in the sales process 

Assist in the new sales process by participating in presentations and marketing of ESIS products and services 

Understands and actively engages in Strategic Outcomes process, and development of Data Analytics knowledge 

Represent region at industry functions 

College degree or comparable work experience, at least 5-7 years Previous insurance and/or TPA experience Advanced proficiency with Excel, PowerPoint & Word, including a high level of experience and the ability to create pivot tables and produce charts in Excel Excellent organizational and time management skills Attention to detail and accuracy Effective presentation skills  Strong collaboration skills with the ability to effectively interact with all levels and functions within the organization Ability to work independently and within a team environment Willingness to work in an ambiguous and changing environment Focus on execution in a timely, efficient manner  Ability to Travel, 35% of work time 

The base salary range for the role is $106,800 to $186,700. The specific offer will depend on an applicant’s skills and other factors. This role may also be eligible to participate in a discretionary annual incentive program.  Chubb offers a comprehensive benefits package, more details on which can be found on our careers website. The disclosed pay range estimate may be adjusted for the applicable geographic differential for the location in which the position is filled.

ESIS, a Chubb company, provides claim and risk management services to a wide variety of commercial clients. ESIS’ innovative best-in-class approach to program design, integration, and achievement of results aligns with the needs and expectations of our clients’ unique risk management needs. With more than 70 years of experience, and offerings in both the U.S. and globally, ESIS provides one of the industry’s broadest selections of risk management solutions covering both pre- and post-loss services.