Job Description • Configure and maintain scheduled processes and jobs within Ellucian Banner SIS • Support Student Financials and Financial Aid operations through automation • Develop and maintain documentation for critical financial processes • Collaborate with Tuition, Billing, and Financial Aid teams on system improvements • Monitor job health and proactively resolve failures or anomalies • Manage incidents, service requests, and change requests via ITSM platform • Analyze business needs and propose technology solutions for efficiency • Research and adopt new technologies to support continuous improvement pay rate starts at $35/hr We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/. Skills and Requirements • 2+ years of experience working with ERP or Student Information Systems (SIS) • Strong SQL skills (preferably PL/SQL) for querying Oracle databases • Ability to extract, analyze, and transform data for system integrations • Experience with job scheduling tools (Broadcom AppWorx/Automic) • Familiarity with secure data transport protocols (SFTP, API) • Knowledge of structured change management processes • Hands-on experience with IT Service Management (ITSM) platforms • Experience with Ellucian Banner (Student Financials and Financial Aid modules) • Exposure to iPaaS tools (SnapLogic, Informatica, Mulesoft) • Familiarity with AppWorx/Automic for job automation • Experience with Power BI for dashboards and reporting • Understanding of data privacy and security best practices in higher education