Description At Amazon, we strive to be Earth's best employer. The Workplace Health & Safety (WHS) Worldwide Ergonomics and Safety Experience (WESE) team is seeking a detailed-oriented, experienced Ergonomics Expert to join the Ergonomics Policy Implementation team vertical and coordinate regulatory ergonomic responses with the governance and external affairs team. This position requires an experienced, customer-obsessed ergonomics leader with deep project management expertise who can interface with policy managers to deliver results via cross-organizational programs. The individual must be comfortable working through ambiguity, forging cross-discipline relationships, making high-judgement decisions based on data, and influencing senior leaders and executives. Key job responsibilities • Drive resolution of requests for information for inspections, complaints, and deep dives related to ergonomics at facilities worldwide • Identify and address customer and business pain points by actively deep diving into data and operational processes, and by working with cross-functional teams • Write effective Amazon documents and ensure high quality content for stakeholders • Work backwards – demonstrate planning capability to execute on deliverables • Provide effective ergonomic guidance to customers and stakeholders across regions • Collect, analyze, and present data to drive decision making, as required. Know when something is not right, and either course correct or escalate for help. • Anticipate bottlenecks and blockers, assess risks, mitigate issues, and troubleshoot, as needed Basic Qualifications - 5+ years of program or project management experience - Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL - Experience working cross functionally with tech and non-tech teams - Experience using data and metrics to determine and drive improvements - Experience owning program strategy, end-to-end delivery, and communicating results to senior leadership - Bachelor’s degree in Ergonomics or Occupational Health and Safety - Experience in interfacing with safety regulatory agencies Preferred Qualifications - Experience managing, analyzing and communicating results to senior leadership - Experience implementing repeatable processes and driving automation or standardization - Experience managing conflict, escalations, negotiating compromise, influencing others and problem solving with engineering teams - Experience building and cultivating relationships with internal and external stakeholders - Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization - Project Management Professional certification - Experience prioritizing complex deliverables, understanding and discussing technical concepts, managing trade-offs, and running meetings with technical and business leaders - Verbal and written communication skills - Successful record of accomplishment working with other teams within the company, using a high degree of influence and a relationship-based approach to achieve results Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $66,800/year in our lowest geographic market up to $142,800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits . This position will remain posted until filled. Applicants should apply via our internal or external career site.