Position Summary

Epic Beacon Analyst Project Delivery Specialist

Are you an experienced, passionate pioneer in technology? An industry solutions professional who wants to work in a collaborative environment. As an experienced Epic Beacon professional, you will have the ability to share new ideas and collaborate on projects without the extensive demands of travel. If so, consider an opportunity with Deloitte under our Project Delivery Talent Model. Project Delivery Model (PDM) is a talent model that is tailored specifically for long-term, client service delivery. Our Epic Credentialed Trainer will be a primary member of the Epic support team. This role is a hybrid role. PDM Epic Ambulatory (Ambulatory Clinics) Lead and Builder Professionals will support/coach/advise our Client’s Project IT Team with tasks throughout the implementation cycle - Design/Workflows, System Build, Testing, Upgrades, and Activation while minimizing extensive travel. This unique opportunity provides you with a full career path within the firm.

Work you’ll do/Responsibilities

Under direction of the Applications Manager, the Application Analyst I/II is a specialist in their respective Epic Application(s) and supports core functions of the health system's processesResponsible for Epic software analysis, design, configuration, testing, and implementation as well as application support and issue resolutionInteracts with Operational and IT personnel in identifying, evaluating and configuring systems to meet user and organizational requirementsMaintains high credibility and ownership of system activities within assigned applicationWorks directly with Operations and provides input on system design and capabilitiesDevelops system design, including functional specifications and strategies, based upon the analysis of specific operational needsAnalyze operational requirements and system capabilities to propose effective solutionsUnderstand workflow practices and how to apply to system configuration in support of Operational/IT strategies, issues, and prioritiesPerforms unit, system, and integration testing per standards and documents outcomesWork with Application Team to ensure applications are well supported and implementations are properly executedFollow defined standards, promote best practice principles, and participate in change control processOptimizes, maintains and supports application/system as requiredParticipates effectively as a team member to achieve team goals and objectivesProvides on-call support, troubleshoots and resolves production support issues during Activation as applicableInitiates escalation proceduresIdentify potential issues and refer more complex issues to appropriate level of supportBuilds rapport and always promotes teamwork by maintaining a professional and positive attitude, working to maintain open and professional lines of communication with all end users and colleagues, and utilizing key change management principlesLead meetings as needed, prioritize tasks, resolve conflicts and manage a project planMeet application deliverables, project timelines, and delivery weekly status reportingTimely project and data tracking with input of weekly time trackingPerforms other related duties assigned by supervisorIn an emergency, performs other duties necessary for the welfare of patients or the efficient operations of the institution

The Team 

AI & Engineering leverages cutting-edge engineering capabilities to build, deploy, and operate integrated/verticalized sector solutions in software, data, AI, network, and hybrid cloud infrastructure. These solutions are powered by engineering for business advantage, transforming mission-critical operations. We enable clients to stay ahead with the latest advancements by transforming engineering teams and modernizing technology & data platforms. Our delivery models are tailored to meet each client's unique requirements.

Our Industry Solutions team brings clients the knowledge of industry leaders who understand the relevant processes and technologies for their industry—and apply them with a process and mindset that tailors transformational change to their specific organization.

Qualifications
Required

Current Epic Beacon Certification6+ years of recent experience with an implementation Minimum of 3 years of Epic build and supportExperience in application build and go-live, along with extensive experience in implementation, workflows, troubleshooting, testing, and supportBachelor's degree, preferably in Computer Science, Information Technology, Computer Engineering, or related IT discipline; or equivalent experienceLimited immigration sponsorship may be availableAbility to travel 10%, on average, based on the work you do and the clients and industries/sectors you serveDemonstrative understanding of technical documentationEffective verbal and written communication skillsSelf Motivated, highly-organized and detail oriented skills are requiredSuperior communication and customer service abilitiesTeam player with the willingness/ability to work in a collaborative environmentMust be able to operate independently or with minimum supervision

Preferred Qualifications

Strong desktop skills including Word, Excel, PowerPointWork Experience/Direct Knowledge of clinical area or business area to be supported
Information for applicants with a need for accommodation: https://www2.deloitte.com/us/en/pages/careers/articles/join-deloitte-assistance-for-disabled-applicants.html



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All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law. Requisition code: 316776 Job ID 316776