Job Description - Field tickets during the day while on contract; on-call rotation begins upon permanent hire. - Assist with requests related to Healthy Planet (HP), including registries, rosters, and clinical data. - Support ongoing projects such as: Certify HEDIS implementation (primary focus) MIPS ticket resolution to ensure program qualification HP-related data requests and reporting We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/. Skills and Requirements - 2–4 years of hands-on build experience in any EMR system (Epic preferred). - Healthy Planet experience is a strong plus. - Epic Ambulatory experience is acceptable as an alternative. - Candidates without Epic experience must demonstrate solid analyst experience (not clinical or training backgrounds transitioning into analyst roles). Experience with any of the following Epic products is a plus: - Campaigns - Patient Registries - HEDIS - Health Maintenance - Quality Measures - MIPS