At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world. **A Day in the Life** **Les responsabilités peuvent inclure les suivantes et d'autres tâches peuvent être assignées :** + Fournir un support technique, éducatif, clinique et commercial afin d’aider la région à atteindre les objectifs de vente et de service client pour les Solutions d'Ablation Cardiaque. + Responsable du signalement des plaintes et des réactions indésirables aux médicaments (ADR). + Fournir un support clinique et technique ainsi que des formations aux médecins et au personnel sur le système de cartographie et de navigation EP et tous les produits CAS. + Éduquer et former les médecins, le personnel hospitalier et le personnel de bureau sur les aspects techniques liés aux produits CAS et aux procédures associées. + Promouvoir l’utilisation sûre et efficace des produits Medtronic CAS et des procédures associées. + Comprendre et soutenir les objectifs de vente nationaux, régionaux et locaux afin d’atteindre ou de dépasser les objectifs de vente pour tous les produits CAS. + Développer et entretenir des relations clients générant des opportunités commerciales supplémentaires. + Travailler en partenariat avec le Responsable de Compte, le Responsable Régional et les Directeurs de Zone pour identifier des opportunités de vente potentielles. + Collaborer et élaborer des stratégies avec l’équipe de vente locale pour organiser des formations clients sur la cartographie et autres produits CA Solutions. + Collaborer et communiquer avec les équipes de vente et cliniques de la région. + Agir en tant que représentant efficace de Medtronic CAS auprès des médecins et du personnel de soutien concernant les produits, services et support Medtronic CAS. + Servir de champion régional pour partager votre expérience et influencer les autres afin qu’ils maîtrisent la technologie de cartographie. **PARCOURS DE SPÉCIALISTE :** Généralement, il s’agit d’un contributeur individuel responsable dans une discipline ou spécialité professionnelle. Gère et/ou réalise les projets assignés et travaille avec d’autres parties prenantes pour atteindre les résultats souhaités. Peut agir en tant que mentor pour les collègues ou diriger le travail de professionnels de niveau inférieur. La majorité du temps est consacrée à la gestion et à la réalisation des projets – de la conception à la mise en œuvre – tout en respectant les politiques, en utilisant des connaissances et compétences spécialisées normalement acquises par une formation avancée. **FACTEURS DE DIFFÉRENCIATION** + **Autonomie :** Contributeur individuel établi et productif. Travaille de manière indépendante sous supervision générale sur des projets/tâches plus importants et modérément complexes. + **Impact organisationnel :** Définit les objectifs de son propre domaine afin de répondre aux objectifs des projets et des tâches. Contribue à l’atteinte des jalons des projets. Peut participer à des missions transversales. + **Innovation et complexité :** Les problèmes rencontrés sont généraux et peuvent nécessiter une compréhension d’un ensemble plus large de questions ou d’autres domaines professionnels, mais ne sont généralement pas complexes. Apporte des ajustements ou recommande des améliorations des systèmes et des processus pour résoudre les problèmes ou améliorer l’efficacité de son domaine. + **Communication et influence :** Communique principalement et fréquemment avec des contacts internes. Les interactions externes sont moins complexes ou de nature à résoudre des problèmes. Contacte les autres pour partager des informations, des statuts, des besoins et des problèmes afin d’informer, d’obtenir des avis et de soutenir la prise de décision. + **Leadership et gestion des talents :** Peut fournir des conseils et une assistance aux professionnels débutants et/ou aux employés du parcours de soutien. **Connaissances et expérience requises :** Diplôme d’études secondaires ou équivalent avec plus de 6 ans d’expérience en cartographie et navigation cardiaque, ou expérience en cartographie EP associée (OU Diplôme d’associé avec plus de 4 ans d’expérience OU Diplôme universitaire avec plus de 2 ans d’expérience). Responsibilities may include the following and other duties may be assigned. + Provide technical, educational, clinical and sales support to assist the Region in meeting Cardiac Ablation Solutions sales and customer service objectives. + Responsible for reporting complaints and Adverse Drug Reactions (ADR)• Provide clinical and technical support and training to physicians and staff on the EP mapping and navigation system and all CAS products. + Educate and train physicians, hospital personnel and office staff on technical matters relating to CAS products and related procedures. + Promote the safe and effective use of Medtronic CAS products and related procedures. + Understand and support national, regional and territory sales objectives to achieve or exceed sales goals within all CAS products. + Develop and cultivate customer relationships resulting in incremental business. + Work in partnership with Account Manager, Regional Manager and Area Directors to identify potential sales opportunities. + Collaborate and strategize with local sales team to conduct customer training for mapping and other CA Solutions products. + Collaborate and communicate with the sales and clinical teams in the region. + Serves as an effective Medtronic CAS representative to physicians and support staff regarding Medtronic CAS products, service and support. + Serve as a regional champion to share your experience and influence others to be proficient in the mapping technology. **SPECIALIST CAREER STREAM:** Typically an individual contributor with responsibility in a professional discipline or specialty. Delivers and/or manages projects assigned and works with other stakeholders to achieve desired results. May act as a mentor to colleagues or may direct the work of other lower level professionals. The majority of time is spent delivering and overseeing the projects – from design to implementation - while and adhering to policies, using specialized knowledge and skills normally acquired through advanced education. **DIFFERENTIATING FACTORS** **Autonomy:** Established and productive individual contributor. Works independently with general supervision on larger, moderately complex projects / assignments. **Organizational Impact:** Sets objectives for own job area to meet the objectives of projects and assignments. Contributes to the completion of project milestones. May have some involvement in cross functional assignments. **Innovation and Complexity:** Problems and issues faced are general, and may require understanding of broader set of issues or other job areas but typically are not complex. Makes adjustments or recommends enhancements in systems and processes to solve problems or improve effectiveness of job area. **Communication and Influence:** Communicates primarily and frequently with internal contacts. External interactions are less complex or problem solving in nature. Contacts others to share information, status, needs and issues in order to inform, gain input, and support decision-making. **Leadership and Talent Management:** May provide guidance and assistance to entry level professionals and / or employee in Support Career Stream. **Required Knowledge and Experience:** High School Diploma or equivalent with 6+ years experience in cardiac mapping and navigation, or related EP mapping experience (OR Associate's Degree with 4+ years experience OR Baccalaureate Degree with 2+ years experience). **Physical Job Requirements** The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.  **Benefits & Compensation** **Medtronic offers a competitive Salary and flexible Benefits Package** A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage. **About Medtronic** We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions. Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 95,000+ passionate people. We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary. Learn more about our business, mission, and our commitment to diversity here (http://www.medtronic.com) We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions. Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 95,000+ passionate people. We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary. **We change lives** . Each team member, each day, helps to improve and redefine how the world treats the most pressing health conditions, from heart disease to diabetes. Our industry leadership comes from the passion and ingenuity of our people. That’s who we are. Working alongside one another, we use science, medicine, and a profound understanding of the human body to build extraordinary technologies that can transform lives. **We build extraordinary solutions as one team** . With one Medtronic Mindset defining how we work. Speed and decisiveness run through our DNA. Diverse perspectives inspire our bold answers to any challenge that comes our way. And we deliver results the right way, breakthrough after patient breakthrough. **This life-changing career is yours to engineer** . By bringing your ambitious ideas, unique perspective and contributions, you will… + **Build** a better future, amplifying your impact on the causes that matter to you and the world + **Grow** a career reflective of your passion and abilities + **Connect** to a dynamic and inclusive culture that welcomes the challenge of life-long learning These commitments set our team apart from the rest: **Experiences that put people first** . Respect for people is the hallmark of our humanity. It fuels our team to positively impact even a single life. And it means we put our people first at Medtronic as well, creating a culture of belonging and always pushing to get you the career-building resources you need. **Life-transforming technologies** . No matter your role, you contribute to technologies that transform lives. What we build empowers patients to live life on their terms. **Better outcomes for our world** . Here, it’s about more than the bottom line. Our Mission to improve human welfare drives us. We advance healthcare, society, and equity with every design, inside and outside our walls. **Insight-driven care** . Fresh viewpoints. Cutting-edge AI, data, and automation. You're shaping the future of healthcare technology and defining the next generation of breakthroughs in care It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities. For sales reps and other patient facing field employees, going into a healthcare setting is considered an essential function of the job and we expect our employees to comply with all credentialing requirements at the hospitals or clinics they support. This employer participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here (https://www.e-verify.gov/employees) . For updates on job applications, please go to the candidate login page and sign in to check your application status. If you need assistance completing your application please email AskHR@medtronic.com To request removal of your personal information from our systems please email RS.HRCompliance@medtronic.com