**Introduction** Working in IBM Cloud gives you the platform to learn, develop and utilize your skills everyday by working on the latest cloud related technology products and services. You'll be working in an environment where we understand how we can thrive best when we play to our strengths. That's why developing our people is key to our success, the door is always open for those ready to advance their career. Curiosity and courageous thinking are both vital when working in IBM Cloud, as we continue our dedication in guaranteeing that we are at the forefront of cloud technology. Our renowned legacy means we are leading the way in everything from analytics and security through to unmatched hardware & software designs. We provide our clients with the full end-to-end transformation as we build IBM's next generation cloud platform which is focused around delivering performance and predictability at a global scale. IBM's product and technology landscape includes Research, Software, and Infrastructure. Entering this domain positions you at the heart of IBM, where growth and innovation thrive. **Your role and responsibilities** • Oversee day-to-day operations of the IT lab, including hardware and software setup. • Manage inventory of lab equipment and ensure compliance with security and safety standards. • Support engineers and developers with system configurations and troubleshooting. • Coordinate with global teams for resource allocation and lab scheduling. • Implement and maintain documentation for lab processes and configurations. **Required technical and professional expertise** • Strong understanding of IT infrastructure, networking, and storage systems. • Hands-on experience with Linux/Windows environments. • Familiarity with virtualization technologies and cloud platforms. • Excellent organizational and communication skills. • Ability to work independently and manage multiple priorities. **Preferred technical and professional experience** • Experience in enterprise-scale environments. • Knowledge of IBM products • Scripting skills (e.g., Python, Bash, Terraform, Ansible) for automation. IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.