**Description:** + As an Enterprise Program Manager, you will lead and manage multiple cross-functional and cross-organizational programs that deliver significant business, operational, and technical improvements. + You will proactively identify program needs, organize activities, and coordinate stakeholders to ensure successful execution. Your responsibilities will include change management, strategic alignment, and stakeholder communication, leveraging your advanced knowledge of the domain. **Key Responsibilities:** + **Program Definition & Execution:** + Independently define and drive program charters including scope, timelines, OKRs, resourcing, and risk/dependency management. + Translate ambiguous goals into measurable objectives and milestones. + Create and manage project plans aligned with stakeholder needs, incorporating risks and dependencies. + **Program Phasing & Metrics:** + Determine effective program phases and success metrics to support continuous improvement and resource stewardship. + Create dashboards and establish regular checkpoints to track progress and optimize program execution. + Ensure alignment on rationale for any program pivots. + **Communication & Reporting:** + Develop and deliver comprehensive communication plans tailored for executives and key stakeholders. + Represent the program effectively across various forums and touchpoints. + **Change Management:** + Anticipate change management needs and develop rollout plans, including impact analysis. + Lead the execution and monitoring of change management efforts, resolving misalignments as they arise. + **Stakeholder Engagement:** + Build and maintain trusted relationships with senior stakeholders to support decision-making and resolve prioritization issues. + Proactively manage escalations and ensure stakeholder alignment. + **Governance & Data Management:** + Collect and analyze data to guide program governance and decision-making. + Maintain trackers, status reports, and project documentation. + Create automated processes to improve velocity and monitoring. + Define governance structure, including mitigations, postmortems, and escalation protocols. + **Execution Excellence:** + Drive execution while promoting Product Excellence, Product Inclusion, and preserving brand trust and reputation. **Required Proficiencies:** + Portfolio Management + Team Management + Continuous Improvement + Organizational Change Management + Communications Management + Strategic & Tactical Planning + Stakeholder Management + Execution and Governance + Technical Judgment + User Understanding and Empathy **About US Tech Solutions:** US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit www.ustechsolutions.com. US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.