Position Title: Enterprise Learning Consultant

Reporting Line: Learning Delivery Leader, Enterprise Learning, APAC

 

Position Purpose

Assist the ADP Enterprise Learning (EL) Team in delivering quality learning outcomes to our Clients and Associates. Responsible for the design, delivery, assessment and evaluation of training needs across our business. Act as a consultant to the business to build skills and capability by conducting Training Needs Analysis, develop and deliver customized programs.

 

Key Responsibilities 

Facilitation of product and generic training programs for Clients and Associates. Design, develop and maintain training and learning programs using Adult Learning Principals and methodologies (product specific, professional development and generic payroll courses). Assist in the design, implementation and promotion of Training Programs & learning initiatives for associates and clients. In consultation with EL, HR and BU Managers develop and deliver training pathways for Associates. Explore new methodologies for delivery of training and development including job aides, webinars, online training library documentation. Develop and facilitate workshops and learning programs to support clients and associates’ requirements. Act as a liaison with Business Units and Subject matter Experts (SME) to support ADP training requirements. Perform training administration tasks as required to support Clients and Associates learning strategies and promote training opportunities. Assist in recording and producing reports of Associate & Client training activity. Assist in the organisation and facilitation of pilot learning programs. Determine the best instructional delivery approach for training using a range of software products to support or enhance the learning where appropriate. Liaise with business stakeholders and Subject Matter Experts to ensure all training materials are reviewed and signed off before release

Experience & Qualifications

Minimum 3-5 years previous training experience Proven proficiency design and execution of Training Needs Analysis Well-developed facilitation skills Experience in designing and developing training manuals (technical and non-technical) Tertiary qualification within a relevant field (Human Resources, Education, etc.) – ideal

A little about ADP: We are a comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administration and a leader in business outsourcing services, analytics, and compliance expertise. We believe our people make all the difference in cultivating a down-to-earth culture that embraces our core values, welcomes ideas, encourages innovation, and values belonging. We've received recognition for our work by many esteemed organizations, learn more at ADP Awards and Recognition

Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP: ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP’s operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.

Ethics at ADP: ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click https://jobs.adp.com/life-at-adp/ to learn more about ADP’s culture and our full set of values.