This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

Are you skilled at connecting business clients with the right solutions over the phone? Join Spectrum as an Enterprise Account Representative II, where you’ll recommend fiber-based services to commercial customers and build lasting relationships while driving revenue growth. Your consultative approach will help businesses thrive and ensure Spectrum remains a trusted provider for enterprise clients.

How You’ll Make an Impact

Deliver exceptional customer satisfaction and professionalism during every sales interactionAchieve weekly and monthly sales goals using effective selling techniquesEngage marketing-generated leads through standard phone and email strategiesQualify prospects, request site surveys and submit ROI analyses to sales managementPresent and explain Spectrum’s fiber services to prospective and existing customersPromote current marketing campaigns and communicate product advantages versus competitorsCollaborate with other departments to resolve customer issues and support business objectives

Working Conditions

Office environment

What You’ll Bring to Spectrum

Required Qualifications

Education

High school diploma or equivalent

Experience

6+ months of experience working with customers

Skills

Ability to read, write, speak and understand EnglishPersuasive presentation skills to address objections and close salesCommitment to high-quality customer serviceCompetitive drive to achieve daily, weekly and monthly goalsStrong organizational skills and solid work ethicAdaptable interpersonal and sales approach for each customerProactive in self-development and receptive to coachingEfficient navigation across multiple screens and complex data systemsProficient typing and data entry skillsFamiliarity with Windows or Apple operating systems, internet browsers and email applications

Preferred Qualifications

Education

Some college or college degree preferred

Experience

6+ months of call center employment preferred6+ months of commission-based sales experience preferred6+ months of working with a computerized system as a core part of the job function preferred
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Here, employees don’t just have jobs, they build careers. That’s why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.


A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.


Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.

Who You Are Matters Here We’re committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets. Learn about our inclusive culture.
FCC Unit: 13544 Business Unit: Spectrum Business Zip Code: 75019

Who You Are Matters Here

We're committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. Learn about our inclusive culture.