Auckland, NZ
7 hours ago
Enterprise Account Manager - FSI, New Zealand Financial Services
As an Enterprise Account Manager for a Financial Services, you are driving digital transformations through effective engagement with C-level executives, business development executives, IT leaders, architects, developers, and various lines of businesses. You are establishing Amazon Web Services as the key AI and Cloud technology provider across the strategic accounts you manage, promoting the entire AWS products and services portfolio to Financial Services Customers.

On a daily basis you empower your customers to solve challenges while attaining both their operational and innovation goals. You deliver business outcomes while guiding them to become more agile, innovative, and efficient. With AWS, our customers benefit from the fastest pace of innovation, the broadest and deepest functionality, the most secure computing environment, and the most proven operational expertise.

Do you look around corners for ways to engage and service customers? Are you passionate about using technology to solve business problems that have big customer impact?

This role requires deep expertise in navigating the complex financial services regulatory landscape, including banking regulations such as BS11, and addressing industry-specific challenges including legacy system modernisation, real-time payment processing requirements, and the stringent security and audit standards that financial institutions must meet when adopting cloud and AI solutions.

Come build the future with us.

Key job responsibilities
- Leverage specialised financial services regulatory knowledge and industry expertise to guide banking, capital markets, and insurance customers through cloud and AI adoption, addressing complex challenges including BS11 compliance, legacy system modernisation, real-time payment processing, and stringent security and audit requirements.
- Propose and execute against a comprehensive territory plan for named financial services customers in NZ
- Ownership of key customer relationships
- Interaction with customer technology teams and business stakeholders to drive further adoption of AWS products
- Collaborate with AWS and partners to extend reach & promote adoption in these select enterprises
- Work to ensure high levels of customer satisfaction
- Create & articulate compelling value propositions around AWS services to help enterprises transform
- Ability to prioritise and take ownership
- Experience managing numerous accounts concurrently and strategically as well as effectively managing a high volume of inquiries from new and existing customers
- Experience working with partners to extend reach and drive adoption
- Experience coordinating multiple members of the sales team dedicated to a particular account or program, such as Inside Sales, Solution Architects, Technical Account Managers etc.
- Experience increasing technology adoption and creating long term transformational account strategies
- Experience working with and presenting to C-level executives, IT, and other lines of business
- Demonstrated success in identifying, developing, negotiating, and closing large-scale technology projects to Enterprise Customers
- Business acumen to comprehend customer strategy and industry business drivers
- Demonstrated initiative, creativity


A day in the life
You will work vigorously to earn and keep customer trust building a deep understanding of how to meet the needs [met and unmet] of your customers, and their end customers. You will work with and orchestrate engagement with AWS stakeholders [Executives, Business Development, Solution Architects, Professional Services, industry SMEs] and Partners to compel customers to move to, and innovate on the Cloud and with AI
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