Enterprise Account Manager
Abbott
Main Responsibilities:*
1. Responsible for selling Core Lab ‘total solutions” to large, complex enterprise-named / Landmark accounts focused on new business and retention of current customers, so as to generate profitable and sustainable growth that satisfies customers’ expectations.
2. Establishes and builds key stakeholder relationships inside and outside the laboratory and leverages them in driving new profitable sales in the ‘core lab’ and helping to protect current business.
3. Leads an internal cross-functional ‘selling team’ (account managers, specialists, project managers, others) to execute a strategic account plan for each enterprise customer; coordinates Core Lab activities across entire customer network to maximize profitable growth.
4. Provides leadership (non-reports) of the Abbott Diagnostics team and coordinates activities when required. Negotiates for resources, plans and executes activities for the long term and sustainable growth of Abbott Diagnostics, aligned with its corporate strategy.
5. Responsible for overall account management, including uncovering a large complex organization’s strategic long-term plan and translating into a winning solution for Core Lab; oversees detailed account planning and sales forecasting (monthly and annual); negotiates contracts and all pricing resulting in long-term commitments. Utilizes and models Abbott’s best practice selling, strategic planning and management tools.
6. Has a strategic plan to amplify and protect existing customers through clear value expansion activities including regular Business reviews. Working with customer experience teams, ensures customer satisfaction through a well developed and executed loyalty plan.
7. Provides organizational leadership, commercial development of teams and individuals through coaching and mentoring.
Skills & Experience Required:*
1. Bachelors degree in Science, Laboratory Medicine and/or business studies
2. 5+ years working experience with significant successful sales experience in complex, multilevel, multisite selling environments, Pathology/Diagnostics/Healthcare market highly
3. Ability to liaise with customer executives to achieve objectives
4. Demonstrated leadership and team management
5. Excellent communication, negotiation, commercial, influencing and strategic planning skills
An Equal Opportunity Employer
Abbot welcomes and encourages diversity in our workforce.
We provide reasonable accommodation to qualified individuals with disabilities.
To request accommodation, please call 224-667-4913 or email corpjat@abbott.com
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