Job Description As an engineering leader, you will lead Agile engineering resources & provide guidance to diagnose and resolve software issues and improve performance. You will be working closely with product managers, product owners, engineering leaders, your team and other stakeholders. You will be leading developers and partnering with first tier support, consultants, CloudOps, DevOps and customers. Primary Responsibilities • Lead an organization of 4 development engineers to efficiently resolve customer issues • Recruit and provide leadership and coaching for engineering talent • Assist Engineering Management and Product Management with case prioritization • Partner with Product Management to consult on solution feasibility and high-level effort estimation • Communicate with customers to ensure that expectations and support needs are met We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/. Skills and Requirements • 5+ years of experience leading software engineers for product development • 10+ years of combined experience in software engineering, enterprise architecture and/or DevOps • Working experience with production SQL schema design, queries & administration in one or more mainstream relational databases (5+ years of Microsoft SQL Server preferred) • Working experience managing production client & server code bases across one or more technology stacks. (5+ years of experience with C#, ASP.NET, MVC, WinForms preferred) • Prior Product experience, ideally Retail Product • Work hours are 8 AM to 5 PM CST/CDT +/- 1 hour with occasional after hours support. • A regularly scheduled week is required for after-hours support. • Requires strong written and verbal English communication skills with the ability to translate technical concepts into non-technical terms • Highly motivated self-starter with a desire to help others and take action • Ability to independently work as a contributing member in a high-paced and focused team • Ability to multi-task and prioritize tasks with competing deadlines • Strong problem-solving and analytical skills with the ability to work under pressure • Collaborative in nature with a strong desire to dig in and learn independently and as well as through asking questions • Considers ‘best-practice’ standards, as well as departmental policies and procedures null We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.