At Starbucks, our mission is to inspire and nurture the human spirit – one person, one cup, and one neighborhood at a time. Starbucks Technologists work to achieve this mission through the use of cutting-edge technology delivered to our partners, customers, stores, roasters, and global communities. The Engineering Manager for Developer Productivity and Automation, within the Global eXperience Technology organization, contributes to Starbucks’ success by leading a team of platform engineers supporting our Developer Experience and GenAI Enablement initiatives. This role leads teams that build and operate AI-powered developer and platform capabilities, with a strong emphasis on production readiness, security, observability, reliability, and platform integration. The successful candidate brings clarity to complex technology initiatives, thrives in ambiguous and emerging domains, and consistently translates technical investment into measurable business value. Responsibilities and essential job functions include but are not limited to the following: + Identifies and communicates key responsibilities and practices to ensure the immediate team of direct reports promotes a successful attitude, confidence in leadership, and teamwork to achieve business results. + Defines and drives the technical vision and roadmap for AI-powered developer tools and agent development across Starbucks by partnering closely with engineering teams to understand workflows, identify high-impact opportunities, and drive adoption of new DevAI capabilities. + Leads teams that design, build, deploy, and operate AI-powered developer and platform capabilities with a strong emphasis on production readiness, reliability, security, observability, and platform integration. + Spearheads the design, development, and deployment of AI agents and tools that address Starbucks’ engineering challenges, including but not limited to: + Advanced, context-aware code generation, completion, and refactorin + AI-powered event triage, root cause analysis, and bug remediation + Intelligent agents that optimize and augment testing, simulation, and validation workflows + Evaluates and integrates state-of-the-art agentic AI platforms and frameworks, ensuring solutions meet enterprise standards for scalability, security, and maintainability. + Stays current on advancements in large language models (LLMs), generative AI, and agent architectures, and applies these advancements to solve real-world engineering problems. + Establishes and enforces observability standards for AI agents, APIs, and platform services, including logging, metrics, tracing, alerting, and incident response. + Ensures AI agents and platform services integrate with enterprise identity and access management systems and defines patterns for authentication, authorization, secrets management, and least-privilege access. + Leads initiatives that improve developer productivity across CI/CD pipelines and build tooling, including systems such as GitHub and Jenkins. + Develops and implements engineering solutions that improve efficiency, increase capacity, and reduce operational costs. + Applies structured problem-solving and analysis to assess technical, financial, and operational trade-offs and makes informed recommendations. + Provides coaching and mentoring to engineering partners and fosters a culture of technical excellence and operational ownership. + Establishes strong cross-functional relationships with business, security, infrastructure, and technology partners. + Communicates highly complex technical concepts clearly to non-technical stakeholders. + Supports development teams and resolves developer issues in a timely and accurate manner. + Ensures application and infrastructure architectures are stable, secure, compliant, and aligned with company standards and practices. + Partners with external vendors to support and evolve developer tooling and platform capabilities. Basic Qualifications + 4–8 years of professional software development experience. + Bachelor’s degree in Computer Science or a related field, or equivalent experience. + Demonstrates understanding of software development lifecycles, developer workflows, and modern engineering practices. + Has experience leading advocacy, enablement, or training programs that drive adoption of new technologies within large engineering organizations. Preferred Qualifications + 5+ years of experience managing medium- to large-scale initiatives and leading cross-functional teams. + 5+ years of experience with one or more of the following languages: Python, Go, Java, C#, and/or Ruby. + 3+ years of experience designing, building, or operating large-scale distributed systems and client-server architectures. + 3+ years of experience with service resiliency, observability, and operational readiness for applications and platforms. + Demonstrates familiarity with modern AI architectures and techniques, including prompt engineering, fine-tuning, and retrieval-augmented generation (RAG). + Has experience designing or operating agentic AI systems, including multi-agent architectures and orchestration frameworks. + Shows passion for improving developer experience and advancing AI-assisted software development. + Experience with cloud computing platforms such as Amazon AWS, Microsoft Azure, or Google Cloud. + Knowledge and understanding of relevant legal and regulatory requirements (e.g., SOX, PCI, data protection). + Demonstrated experience implementing and managing high-capacity, mission-critical environments. + Experience with agent development and automation tools such as Amazon AgentCore, LangGraph, or n8n. As a Starbucks partner, you (and your family) will have access to medical, dental, vision, basic and supplemental life insurance, and other voluntary insurance benefits. Partners have access to short-term and long-term disability, paid parental leave, family expansion reimbursement, paid vacation from date of hire*, sick time (accrued at 1 hour for every 25 hours worked), eight paid holidays, and two personal days per year. Starbucks also offers eligible partners participation in a 401(k) retirement plan with employer match, a discounted company stock program (S.I.P.), Starbucks equity program (Bean Stock), incentivized emergency savings, and financial well-being tools. Additionally, Starbucks offers 100% upfront tuition coverage for a first-time bachelor’s degree through Arizona State University’s online program via the Starbucks College Achievement Plan, student loan management resources, and access to other educational opportunities. You will also have access to backup care and DACA reimbursement. Starbucks will comply with any applicable state and local laws regarding employee leave benefits, including, but not limited to providing time off pursuant to the Colorado Healthy Families and Workplaces Act, and in accordance with its plans and policies. This list is subject to change depending on collective bargaining in locations where partners have a certified bargaining representative. For additional information regarding partner perks and more detailed information about benefits, go to starbucksbenefits.com (file:///C:/Users/rofunk/AppData/Local/Microsoft/Windows/INetCache/Content.Outlook/EHRXPAYM/starbucksbenefits.com) . *If you are working in CA, CO, IL, LA, ME, MA, NE, ND or RI, you will accrue vacation up to a maximum of 120 hours (190 in CA) for roles below director and 200 hours (316 in CA) for roles at director or above. For roles in other states, you will be granted vacation time starting at 120 hours annually for roles below director and 200 hours annually for roles director and above. The actual base pay offered to the successful candidate will be based on multiple factors, including but not limited to job-related knowledge/skills, experience, geographical location, and internal equity. At Starbucks, it is not typical for an individual to be hired at the high end of the range for their role, and compensation decisions are dependent upon the facts and circumstances of each position and candidate. If you live in the greater Seattle area, we offer a flexible workplace that allows for hybrid work. Partners can work remotely up to one day per week. Join us and inspire with every cup. Apply today! _Starbucks Coffee Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or protected veteran status, or any other characteristic protected by law._ _Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances._ _Starbucks Coffee Company is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at applicantaccommodation@starbucks.com or 1(888) 611-2258._