Seattle, WA, 98194, USA
7 hours ago
engineering manager, Backend Service; Seattle WA
As the Manager of Engineering, you will be leading a team of engineers responsible for building resilient services that enable seamless fulfillment of customer orders by our baristas. The products you and your team build will be used by store partners across the globe to create delight for customers visiting our stores. The Fulfill and Manage Orders engineering team designs, builds and supports the engine that provides best-in-class order fulfilment services and applications in 10,000+ stores while delivering delightful experiences to partners and customers. You will be instrumental in shaping the team's culture, driving technical strategy, contributing to product strategy, and collaborating with cross-functional leaders to deliver exceptional products. You will define your team's technology roadmap and manage the ongoing projects, keeping customers informed, update senior management, and represent the team to their dependencies. This leader should embrace the adoption of GenAI, leveraging AI to enhance both development work and operational efficiency. If you are passionate about building and leading teams that create resilient, performant and scalable services, we want to hear from you! This is a unique opportunity to bring your technical expertise and leadership skills to make a positive impact and contribute directly to the Starbucks strategy. Required Qualifications + Minimum of 10 years of professional experience in software development, with a focus on highly performant, resilient and scalable services + Minimum of 4 years of experience in directly managing a team of engineers. + 5+ years of hands-on experience building and supporting complex production systems + Deep technical background in scalable, highly available application/services development, with a focus on C#/GO languages and modern cloud architecture + Demonstrated ability to lead technical architecture/design discussions and to drive technical decision-making. + Proven track record for implementing end-to-end service ownership, focusing on building reliable, self-healing services and driving robust automation + The ability to establish, track and drive meaningful metrics + A thoughtful, empathetic approach to leadership and collaboration. + Excellent leadership, communication, and interpersonal skills, with the ability to inspire and motivate a team. + Knowledge of engineering practices and patterns for the full software/hardware/network development life cycle, including coding standards, code reviews, source control management, security reviews, build processes, testing, certification, and production support operations + Experience partnering with product management, cyber security, architecture and program management teams What you’ll be doing… + Leadership – Setting goals for the team, developing organizational capability, and modeling how we work together + Planning and Execution - Developing strategic and operational plans for the work group, managing execution, and measuring results + Technical Design and Implementation – Providing technical expertise and executing technical responsibilities + Partner Development and Team Building – Providing partners with coaching, feedback, developmental opportunities, and building effective teams + Production Support for application and platform components As a Starbucks partner, you (and your family) will have access to medical, dental, vision, basic and supplemental life insurance, and other voluntary insurance benefits. Partners have access to short-term and long-term disability, paid parental leave, family expansion reimbursement, paid vacation from date of hire*, sick time (accrued at 1 hour for every 25 hours worked), eight paid holidays, and two personal days per year. Starbucks also offers eligible partners participation in a 401(k) retirement plan with employer match, a discounted company stock program (S.I.P.), Starbucks equity program (Bean Stock), incentivized emergency savings, and financial well-being tools. Additionally, Starbucks offers 100% upfront tuition coverage for a first-time bachelor’s degree through Arizona State University’s online program via the Starbucks College Achievement Plan, student loan management resources, and access to other educational opportunities. You will also have access to backup care and DACA reimbursement. Starbucks will comply with any applicable state and local laws regarding employee leave benefits, including, but not limited to providing time off pursuant to the Colorado Healthy Families and Workplaces Act, and in accordance with its plans and policies. This list is subject to change depending on collective bargaining in locations where partners have a certified bargaining representative. For additional information regarding partner perks and more detailed information about benefits, go to starbucksbenefits.com (file:///C:/Users/rofunk/AppData/Local/Microsoft/Windows/INetCache/Content.Outlook/EHRXPAYM/starbucksbenefits.com) . *If you are working in CA, CO, IL, LA, ME, MA, NE, ND or RI, you will accrue vacation up to a maximum of 120 hours (190 in CA) for roles below director and 200 hours (316 in CA) for roles at director or above. For roles in other states, you will be granted vacation time starting at 120 hours annually for roles below director and 200 hours annually for roles director and above. The actual base pay offered to the successful candidate will be based on multiple factors, including but not limited to job-related knowledge/skills, experience, geographical location, and internal equity. At Starbucks, it is not typical for an individual to be hired at the high end of the range for their role, and compensation decisions are dependent upon the facts and circumstances of each position and candidate. If you live in the greater Seattle area, we offer a flexible workplace that allows for hybrid work. Partners can work remotely up to two days per week. Join us and inspire with every cup. Apply today! _Starbucks Coffee Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or protected veteran status, or any other characteristic protected by law._ _Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances._ _Starbucks Coffee Company is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at applicantaccommodation@starbucks.com or 1(888) 611-2258._
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