MEANINGFUL WORK AND PERSONAL IMPACT:
As an Engineering Lab Lead, the work you’ll do at GDIT will be impactful to the mission of USCENTCOM in Tampa FL. You will play a crucial role in directing all aspects of engineering activities and projects for the USCENTCOM Information Technology Services (CITS) Program. Advance how our customers operate while you advance your career. Join GDIT as an Engineering Lab Lead and build an impactful career in enterprise IT, collaborating with people who are driven and resourceful like you.
Lead the development, delivery and amendment of the IT Management Strategy
Provides subject matter expertise on improving theater and HQ enterprise network operational capabilities
Supports Service Design and Transition actions and implements Continual Service Improvement tasks in coordination with operations teams
Drives vendor engagements to ensure responsive Tier IV support and to ensure technology innovation analysis to best inform future enterprise consideration.
WHAT YOU’LL NEED TO SUCCEED:
Bring your technology expertise and drive for innovation to GDIT. The Systems Engineer Principal must have:
Education: Bachelor’s Degree with a focus in computer science, engineering, or a related field of study
Certification: Applicable DoD 8140 or DoD 8570 Certification
Experience: 8+ years of related experience
Technical skills:
Work with the CSI Lead and evaluate impacts of recommended initiatives and projects and drive delivery of advanced ITSM processes and tooling solutions that meet the customers use cases
Champion organizational change management efforts that impact internal engineering, operations, and service delivery operations within programs technical teams
Directly support teams with unique Service Delivery related strategy and design, and partner with the operations team to bring designed capabilities online and deployed across the environment
Partner with the quality team to implement an effective quality management program that covers all elements of technical delivery to measure and provide insights into customer experience
Implement best practices for the Enterprise to include ITIL, Agile, PMBOK frameworks for delivering IT Services work that include use of MS Project Scheduling, Detailed Resource Planning, performance tracking, and workload prioritization of the combined teams to effectively meet customer milestones
Support the development of status work products, to include briefing materials that showcase accurate service delivery metrics and team performance to mission outcomes
Maintain key customer relationships to support strategic tech insertion and lifecycle replacement of IT hardware for the entire IT Enterprise
Role requirements:
8 years+ of progressive technical implementation, team leadership, and customer relationship experience
Skilled in utilizing best practice engineering methods
Experience leading program execution of service strategy, design, and transition to Operations and Sustainment for a large Defense customer
Experience in strategic planning, including contributing recommendations with supporting data and preparing and executing action plans
Proven proficiency in analyzing, evaluating, and overcoming program risks across multiple project teams
Demonstrated knowledge of incident management, problem management, change management, Knowledge management as well as request fulfillment
Security clearance level: TS/SCI clearance required.
Must be able to work on site in Tampa FL at MacDill AFB -not a remote role.
GDIT IS YOUR PLACE:
At GDIT, the mission is our purpose, and our people are at the center of everything we do.
Growth: AI-powered career tool that identifies career steps and learning opportunities
Support: An internal mobility team focused on helping you achieve your career goals
Rewards: Comprehensive benefits and wellness packages, 401K with company match, competitive pay and paid time off
Community: Award-winning culture of innovation and a military-friendly workplace
#CENTCOMCITS
#ARMA