Job Summary and Mission At Starbucks, our mission is with every cup, with every conversation, with every community - we nurture the limitless possibilities of human connection. Starbucks Technologists work to achieve this mission through the use of cutting-edge technology delivered to our partners, customers, stores, roasters, and global communities. This job contributes to Starbucks success by delivering high-quality, reliable, and stable technologies and security capabilities in support of the Starbucks Engineering Platform. In this position you are responsible for leading a team of platform engineers through planning, delivery, and operations of solutions. You are also responsible for the evolvement, delivery and support of the technology strategy and roadmaps for new and existing features and capabilities of the product. This role requires technical leadership experience, technical expertise, domain proficiency, platform breadth, and depth. Models and acts in accordance with Starbucks guiding principles. Summary of Key Responsibilities Responsibilities and essential job functions include but are not limited to the following: + Own and communicates highly complex ideas and concepts to non-technical peers and customers + Builds and maintains effective cross-functional, collaborative relationships with business and technology partners + Supports the development team and perform activities to resolve developer issues in a timely and accurate fashion + Owns design and support of engineering build and release processes + Builds and maintains effective relationships with technology vendors to deliver against business objectives + Conducts research and makes recommendations on standards, products, and services  + Owns ensuring application and infrastructure architectural solutions are stable, secure, and compliant with Company standards and practices + Owns design and support of all technologies in accordance with Information Security's guiding principles for highly sensitive data + Owns design and support of high-availability operational support and automate solutions across the environment + Owns design and support of deep telemetry capabilities to provide ongoing success and performance metrics + Owns design and support of service monitoring across all platforms to ensure continuous availability and operational continuity of critical systems + Upholds company policies, and legal/regulatory requirements, such as PCI + Owns design and support of system configurations and baselines to support secure application development software control best practices and standards Basic Qualifications + 8-10 years of professional industry experience with software development, platform engineering and operations + 5 years of leadership role in systems or application development projects of all sizes and complexities, including large systems + 3-5 years of leading or managing small technical teams + Bachelor’s degree in Computer Science or related field Technical Proficiency + Ability to lead a group of technical experts that cohesively build and operate secure, durable, flexible, accessible solutions. Requires an understanding of relevant development languages, tools, frameworks, utilities and technical dependencies. + Recognizes, values and champions high quality, reusable software with minimal defects on the team. + Working experience with product development teams in a platform engineering role + Working knowledge of application architecture, infrastructure and security concepts and technical implementation. + Aptitude to pick up new technologies and trends, as they become relevant for the business and our platforms. Examples include GraphQL, Big Data, REST Services, and incorporating cloud components. + Expert in understanding of implications from design and implementation architecture choices toward building secure, scalable, durable, flexible, accessible solutions. + Strong knowledge of AWS or Azure and Cloud Computing concepts + Strong hands-on coding and code review. Golang preferred + Strong knowledge in best practices for: + System Architecture and design. + Data storage types (RDBMS, NoSQL, KV, Document, etc) + Platform and infrastructure + Application. PaaS services + Monitoring, auditing, and operations + In-depth working experience in a platform engineering culture; one or more Orchestration/Configuration Management and Continuous Integration technology. Docker/Kubernetes, AWS Codebuild/Codepipeline, Terraform & Datadog preferred + Linux Containers + Networking protocols such as HTTP, DNS and TCP/IP + One or more version control platform. Git preferred + Experience managing full application stacks from the OS up through custom applications + Expert in analyzing and troubleshooting applications. Domain Proficiency + Broad and deep understanding of relevant platform and applications capabilities, including established API’s, system activity components, process flows, the underlying data model, implementation specifics of important business rules, batch jobs, user interface components, and application configuration. + Familiarity and curiosity in the business context and trends, as well as the business customers’ opportunities. Awareness of the functional aspects of the solution. + Product platform life cycle - Strategy, development and deployment + Help define overall platform evolvement strategies and procedures + Help define operational processes to ensure predictable software development outcomes; refine Information Security processes and procedures. + Develop, recommend, evaluate, integrate, deploy, and maintain security tools including security framework. + Evaluate software security products and technologies. + Develop and deploy solutions in Agile methodology, with continuous delivery processes Interpersonal Skills + Ability to lead and influence cross functional teams that include architects, analysts, developers and QA analysts + Ability to articulate ideas, using facts and data, for solutions to both technical and business communities + Excellent verbal and written communication skills + Ability to influence and negotiate strategy and roadmaps in planning exercises + Strong analytical and problem-solving skills + Ability to balance multiple priorities and meet deadlines + Ability to make timely and effective decisions using a mixture of intuition, analysis, experience and judgment As a Starbucks partner, you (and your family) will have access to medical, dental, vision, basic and supplemental life insurance, and other voluntary insurance benefits. Partners have access to short-term and long-term disability, paid parental leave, family expansion reimbursement, paid vacation from date of hire*, sick time (accrued at 1 hour for every 25 hours worked), eight paid holidays, and two personal days per year. Starbucks also offers eligible partners participation in a 401(k) retirement plan with employer match, a discounted company stock program (S.I.P.), Starbucks equity program (Bean Stock), incentivized emergency savings, and financial well-being tools. Additionally, Starbucks offers 100% upfront tuition coverage for a first-time bachelor’s degree through Arizona State University’s online program via the Starbucks College Achievement Plan, student loan management resources, and access to other educational opportunities. You will also have access to backup care and DACA reimbursement. Starbucks will comply with any applicable state and local laws regarding employee leave benefits, including, but not limited to providing time off pursuant to the Colorado Healthy Families and Workplaces Act, and in accordance with its plans and policies. This list is subject to change depending on collective bargaining in locations where partners have a certified bargaining representative. For additional information regarding partner perks and more detailed information about benefits, go to starbucksbenefits.com (file:///C:/Users/rofunk/AppData/Local/Microsoft/Windows/INetCache/Content.Outlook/EHRXPAYM/starbucksbenefits.com) . *If you are working in CA, CO, IL, LA, ME, MA, NE, ND or RI, you will accrue vacation up to a maximum of 120 hours (190 in CA) for roles below director and 200 hours (316 in CA) for roles at director or above. For roles in other states, you will be granted vacation time starting at 120 hours annually for roles below director and 200 hours annually for roles director and above. The actual base pay offered to the successful candidate will be based on multiple factors, including but not limited to job-related knowledge/skills, experience, geographical location, and internal equity. At Starbucks, it is not typical for an individual to be hired at the high end of the range for their role, and compensation decisions are dependent upon the facts and circumstances of each position and candidate. If you live in the greater Seattle area, we offer a flexible workplace that allows for hybrid work. Partners can work remotely up to 1 day per week. Join us and inspire with every cup. Apply today! _Starbucks Coffee Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or protected veteran status, or any other characteristic protected by law._ _Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances._ _Starbucks Coffee Company is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at applicantaccommodation@starbucks.com or 1(888) 611-2258._