**Work Schedule** Standard (Mon-Fri) **Environmental Conditions** Able to lift 40 lbs. without assistance, Will work with hazardous/toxic materials **Job Description** Join Thermo Fisher Scientific, a global leader valuing performance, quality, and innovation. **Location/Division Specific Information** Location: Field Nordic, Remote / Field Germany, France, UK and Benelux Remote **Division: Laboratory Automation** Discover Impactful Work Repair, maintain, and install Cytomat Products, Digital Science and Automation Solutions (DSAS) products, and 3rd party equipment in Europe. **A day in the Life:** + Schedule and perform on-site maintenance, repair and installation on all Cytomat Products and other LAI system components and instrumentation. + Perform on-site training relative to system service, maintenance, and basic operation. + Keep track and maintain your local spare part's inventory. + Ensure that all documentation related to in-house and on-site support activity is completed accurately and submitted on a timely basis. This includes maintenance of electronic files, Field Service Reports, Service Work Orders and Quotes. + Diagnose problems over the phone and/or using remote software. Where necessary, follow up with on-site work or dispatch third-party service providers for on-site work. Follow up to ensure problems were resolved to the customer’s happiness. + Actively monitor the status of contract, warranty and time and material installed customers. **Keys to Success** Education + Technology diploma in Mechatronics, Electro-mechanical engineering, Electrical or Mechanical engineering, or equivalent. **Experience** + Minimum 5 years practical experience in field service or solving software and lab equipment. + Validated experience with automation, robots, and/or device instrumentation. **Knowledge, Skills, Abilities** + System-level diagnostic skills using inquiries, observations, system schematics & documentation, software tools, and communications / electrical diagnostic aids. + Multi-disciplinary technical skills / excellent with software, electrical, and mechanical systems. + Proficient in computer use, skilled in serial communications cabling, and familiar with basic programming concepts. + Wiring and pneumatics (schematics, PLCs, power panels). + Mechanical systems (CAD drawings, fasteners). + Working proficiency of Momentum software features and operations is a plus. + Excellent interpersonal communication skills, must have a professional working proficiency in English, additional languages advantageous. + Strong written and verbal communications skills and shown ability to meet targets and work independently in a quick-paced environment. You will receive a competitive salary, company car, company pension scheme and will have outstanding development and career prospects in a globally growing company. Discover 5 reasons to join our team of 100,000+ colleagues worldwide. Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.