Work Schedule

Standard (Mon-Fri)

Environmental Conditions

Able to lift 40 lbs. without assistance, Laboratory Setting, Will work with hazardous/toxic materials, Working at heights

Job Description

Join Thermo Fisher Scientific to do impactful work globally, helping customers and advancing science.Engineer II, Field ServiceLocation: Based in GyeongGi-Do (mainly Samsung and SK Hynix site), Office is at Giheung, YonginPortfoilo: TEM

Position Summaryteach

The Field Service Engineer is responsible for the installation, servicing, and repair of complex equipment and systems at customer sites. They ensure operational quality, instruct customers on system use and maintenance, and serve as the liaison between the company and customers for both technical and administrative matters. The role involves on-site installations of Thermo Fisher systems and related options.

Key ResponsibilitiesConduct on-site installation of complex equipment and follow testing procedures to ensure accurate working orderConduct on-site scheduled planned maintenance visitsProvide solving and repair support for customers and other field service personnelCultivate and develop positive working relationships with customers, system users, and company personnelTravel, often on short notice, to customer sites to resolve problems or support other field service personnelComplete and submit field service reportsProvide training for customers and users on system maintenanceProvide feedback to product quality teamsProvide appropriate input in writing, updating, and correcting various Thermo Fisher Scientific system documentationProvide feedback for various reports including identifying and isolating outstanding problems with the systemAct as a subject guide and resource for training

How will you get here?

This position is ideal for an experienced service engineer wanting to be involved with a diverse team and exposed to a constant variety of customer application areas.

Typically requires a university degree in engineering or equivalent experience in electronic system problem solvingOver 3+ years professional Engineer or related exprienceProfessional exprience with installing, fixing, calibrating complex analysis tools like SEM, FIB is preferred.Experience in solving and repairing ultra-high vacuum and high voltage systems is helpful

Knowledge, Skills, AbilitiesAbility to deal effectively with customersProficient in both Korean and EnglishExcellent interpersonal communication skillsProven ability to solving complex systems and subsystems down to component levelLiterate in MS DOS and Windows software environmentsAble to read and interpret schematics