The Engineer 3, Operational Technology (OT) plays a pivotal role with enhancing the OT infrastructure at the Morrisville facility. This role serves as a technical liaison between the Process Automation team and the site to support the maintenance of automation systems, networks, and manufacturing IT systems, troubleshoot events, and provide on-call technical support to a 24/7 facility to ensure seamless operations and continuous improvement.
Job DescriptionWhat You’ll Do
Creates virtual machines using vSphere and VMware or HyperV, ensuring robust infrastructure scalabilityBuilds and implements tools and services bridging the gap between IT and OTCoordinates the installation and configuration of commercial software (e.g., UNICORN, DeltaV, etc.) across the siteInstalls and configures Cisco Network Switches for optimized network functionalityPerforms comprehensive user account management via Active Directory (AD) to ensure secure and efficient access controlsManages system backups utilizing data retention software such as AcronisInstalls and patches operating systems, such as wireless distribution system (WDS), microarchitectural data sampling (MDS), window server update services (WSUS) to maintain data integrity and securityManages and enhances manufacturing controls networkActs as a mentor and trusted advisor to the infrastructure team to help mature technical depth, as neededRevises and provides input for the development of standard operating procedures (SOPs), work instructions, and network drawings to maintain accuracy and complianceExecutes work orders supporting automated network equipmentServes as part of the Process Automation on-call support team, providing technical insights and troubleshootingProvides guidance and support to junior engineers, as neededPerforms other duties, as assignedKnowledge and Skills
Advanced troubleshooting skills to identify and problem-solveDrive for automation and simplification of tasks and processesAbility to apply knowledge of IT subject areasExcellent communication, both written and oralAdvanced troubleshooting skills to identify and problem-solveDrive for automation and simplification of tasks and processesAbility to apply knowledge of IT subject areasHigh sense of responsibility and ownershipSelf-driven with a quality mindset and positive attitudeMust be flexible to support 24/7 manufacturing facility with changing prioritiesBasic Requirements
Bachelor’s degree in computer science, engineering or other relevant field with 5 years of process automation and technology or related experience; orMaster’s degree in computer science, engineering or other relevant field with 3 years of process automation and technology or related experienceExperience with manufacturing IT/OTPreferred Requirements
Experience with VMWare or HyperV softwarePrior experience in the Life Science industry or GMP manufacturing environmentWORKING CONDITIONS & PHYSICAL REQUIREMENTS
Will work in environment which may necessitate respiratory protection x No Yes
May work in Mechanical/Production spaces that may require hearing protection and enrollment in a hearing conservation program. x No Yes
Will work in environment operating a motor vehicle or Powered Industrial Truck. x No Yes
Ability to discern audible cues. No x Yes
Ability to inspect or perform a task with 20/20 corrected vision, visual acuity, including distinguishing color. x No Yes
Ability to ascend or descend ladders, scaffolding, ramps, etc. No x Yes
Ability to stand for prolonged periods of time. No x Yes 30 minutes
Ability to sit for prolonged periods of time. No x Yes 240 minutes
Ability to conduct activities using repetitive motions that include wrists, hands and/or fingers. No x Yes
Ability to operate machinery and/or power tools. x No Yes
Ability to conduct work that includes moving objects up to X pounds. No x Yes If yes: 10 lbs. x 30 lbs.
Ability to bend, push or pull, reach to retrieve materials from 18” to 60” in height, and use twisting motions. No x Yes
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