Working with Us
Challenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You’ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams. Take your career farther than you thought possible.

Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us.

Summary:

The Digital Plant Shift Engineer will be an integral member of the Digital Plant team within Bristol Myers Squibb at the Devens, MA campus. This role requires troubleshooting, root cause analysis, development of resolutions to Incidents, Investigation support, Information and Data requests, and technical support for Biologics Manufacturing Processes in a timely manner with escalation as needed. Business Critical computerized systems include process automation systems, manufacturing execution systems, quality system, data systems, and other systems directly supporting operations at the Devens campus.  In addition, this role provides application service management, outage management, life-cycle management, and compliant change implementation.

Major Duties & Responsibilities:

Support the 24/7 operation of all GMP computerized systems (including Process Automation Systems, and Manufacturing Execution Systems) utilized at the Devens Biologics site.

Provide technical support and troubleshooting for complex automated and computerized systems while working in a cross functional organization.

Offer training, coaching, and technical support to Associate engineers. Follow and develop applicable standard operating procedures while working with validated systems.

Lead troubleshooting efforts, determine root cause of incidents, and lead problem investigations, proposing solutions to prevent recurrence.

Develop documentation within the knowledge base to facilitate the troubleshooting of future incidents.

Execute on continuous improvement and OPEX initiatives to enhance business operations.

Manage the system outage calendar, impact assessments, and site notifications for planned outages.

Work closely with Enterprise teams to coordinate outages and ensure outage impact is well understood and executed right first time.

Provide design, configuration, integration, and testing support of process control solutions for a variety of technical problems per Good Automation Practices

Support enterprise initiatives and participate on cross-functional teams to develop requirements and solutions.

Provide excellent customer service.

Knowledge and Skill:

Demonstrated strong technical skills working with Control Systems, Manufacturing Execution Systems, in a health authority regulated environment. Experience with DeltaV, OSISoft PI, and Syncade is preferred.

Demonstrated understanding of ISA S88 standard and batch processing operations required, experience with S95 is preferred.

Experience with GMP and Data Integrity principles as they relate to computerized systems.

Demonstrated ability to maintain systems in a validated state.

Ability to successfully support small to medium-sized projects.

Understands the importance of Systems Development Life Cycle.

Excellent written and verbal communication skills.

Strong interpersonal skills and the ability to work in a team environment.

Ability to work independently and with minimal supervision and to escalate when required.

Qualifications:

Bachelor’s in Engineering or equivalent combination of education and technical experience.

Minimum of 2+ years experience in the Pharma or Biotech sector, or an equivalent combination of education / experience.

If you come across a role that intrigues you but doesn’t perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career.

Compensation Overview:

The starting compensation range(s) for this role are listed above for a full-time employee (FTE) basis. Additional incentive cash and stock opportunities (based on eligibility) may be available. The starting pay rate takes into account characteristics of the job, such as required skills, where the job is performed, the employee’s work schedule, job-related knowledge, and experience. Final, individual compensation will be decided based on demonstrated experience. 

Eligibility for specific benefits listed on our careers site may vary based on the job and location. For more on benefits, please visit https://careers.bms.com/life-at-bms/.

Benefit offerings are subject to the terms and conditions of the applicable plans then in effect and may include the following: Medical, pharmacy, dental and vision care. Wellbeing support such as the BMS Living Life Better program and employee assistance programs (EAP). Financial well-being resources and a 401(K). Financial protection benefits such as short- and long-term disability, life insurance, supplemental health insurance, business travel protection and survivor support. Work-life programs include paid national holidays and optional holidays, Global Shutdown Days between Christmas and New Year’s holiday, up to 120 hours of paid vacation, up to two (2) paid days to volunteer, sick time off, and summer hours flexibility. Parental, caregiver, bereavement, and military leave. Family care services such as adoption and surrogacy reimbursement, fertility/infertility benefits, support for traveling mothers, and child, elder and pet care resources. Other perks like tuition reimbursement and a recognition program.

Uniquely Interesting Work, Life-changing Careers
With a single vision as inspiring as “Transforming patients’ lives through science™ ”, every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in a supportive culture, promoting global participation in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.

On-site Protocol

BMS has an occupancy structure that determines where an employee is required to conduct their work. This structure includes site-essential, site-by-design, field-based and remote-by-design jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role:

Site-essential roles require 100% of shifts onsite at your assigned facility. Site-by-design roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility. For these roles, onsite presence is considered an essential job function and is critical to collaboration, innovation, productivity, and a positive Company culture. For field-based and remote-by-design roles the ability to physically travel to visit customers, patients or business partners and to attend meetings on behalf of BMS as directed is an essential job function.

BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to adastaffingsupport@bms.com. Visit careers.bms.com/eeo-accessibility to access our complete Equal Employment Opportunity statement.

BMS cares about your well-being and the well-being of our staff, customers, patients, and communities. As a result, the Company strongly recommends that all employees be fully vaccinated for Covid-19 and keep up to date with Covid-19 boosters.

BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.

If you live in or expect to work from Los Angeles County if hired for this position, please visit this page for important additional information: https://careers.bms.com/california-residents/

Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.