Engineer, Customer Engineering & Escalations: Alletra-MP

  

This role has been designated as ‘Remote/Teleworker’, which means you will primarily work from home.

Who We Are:

Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today’s complex world. Our culture thrives on finding new and better ways to accelerate what’s next. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE.

Job Description:

   

Job Family Description:

We are looking for System/Software Engineers to lead and drive the development of enterprise storage firmware products and solutions. System/software engineers play key roles in multi-discipline teams working on next generation products and solutions in the Storage firmware domain. This includes working in a team responsible for product architecture, product feature definition, software design, SW development and test, customer interaction, and on-going product support. Projects typically involve coordination with internal and external development partners.

The firmware domain includes design and development of software products and solutions for managing the enterprise data center storage infrastructure.

Responsibilities:

Delivering storage array firmware / software configurations, performance, troubleshooting, debug, and fixes (code design and development)Finding solutions to complex software and product design / test problemsPerforming design and code reviewsUnderstanding and preparing product requirements (Software requirement specification)Analyzing and proposing solutions to customer issuesAcknowledging and addressing customer issues related to the product and raised to the engineering team in accordance with SLA requirementsReviewing and evaluating designs for compliance with systems design and development guidelines and standards; providing tangible feedback to improve product quality and mitigate failure riskDeveloping relationships with internal and external development partners on software systems design and developmentCollaborating with peers, senior engineers, technicians and external design partners

Education and Experience Required:

Bachelor's or Master's degree in Computer Science, Information Systems, or equivalent.Typically 2-4 years experience.

Knowledge and Skills:

Required domain expertise: Embedded system programmingExperience in the overall architecture of firmware and interaction with hardware designs for products and solutionsDemonstrable system programming and debug skills in C / C++ / scriptingLinux Kernel programming, device driver experience, multi-threaded programmingAbility to work in team environments and effectively collaborateStrong written and verbal communication skillsAnalytical and problem-solving skills

Preferred Knowledge and Skills:

Domain expertise: Embedded system programming in Servers, Storage and/or NetworkingWorking knowledge of FC, SCSI, iSCSI and FCoE protocols

#unitedstates #LI-Hybrid

Additional Skills:

Cloud Architectures, Cross Domain Knowledge, Design Thinking, Development Fundamentals, DevOps, Distributed Computing, Microservices Fluency, Full Stack Development, Security-First Mindset, Solutions Design, Testing & Automation, User Experience (UX)

What We Can Offer You:

Health & Wellbeing

We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.

Personal & Professional Development

We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have — whether you want to become a knowledge expert in your field or apply your skills to another division.

Unconditional Inclusion

We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.

Let's Stay Connected:

Follow @HPECareers on Instagram to see the latest on people, culture and tech at HPE.

#unitedstates

Job:

Engineering

Job Level:

TCP_02

    

States with Pay Range Requirement

The expected salary/wage range for a U.S.-based hire filling this position is provided below. Actual offer may vary from this range based upon geographic location, work experience, education/training, and/or skill level. If this is a sales role, then the listed salary range reflects combined base salary and target-level sales compensation pay. If this is a non-sales role, then the listed salary range reflects base salary only. Variable incentives may also be offered. Information about employee benefits offered can be found at https://myhperewards.com/main/new-hire-enrollment.html.

USD Annual Salary: $95,100.00 - $181,500.00

The estimated job application period closure is October 27 2025; this timeline is provided for transparency and internal planning purposes.

HPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT employer. We do not discriminate on the basis of race, gender, or any other protected category, and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together. Please click here: Equal Employment Opportunity.

Hewlett Packard Enterprise is EEO Protected Veteran/ Individual with Disabilities.

   

HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories.