The Performance Management & Insights (PM&I) team is at the forefront of delivering innovative Business Intelligence (BI) and AI-driven analytics solutions tailored for the pharmaceutical, biotech, and life sciences industries. At the heart of our offerings are two proprietary platforms: + **IQ 20/20** – A robust BI solution designed to meet the complex analytical needs of our clients. IQ 20/20 provides end users with rapid access to actionable insights through a combination of intuitive dashboards and a powerful ad hoc reporting tool. It enables users to explore data flexibly, uncover trends, and make informed decisions with speed and precision. The platform is optimized for performance, scalability, and ease of use across a wide range of healthcare analytics scenarios. + **Whiz AI** – A newly supported, proprietary AI-based analytics platform that enables natural language querying and conversational insights across pharma performance data. Whiz AI empowers users to interact with data intuitively, surfacing trends across patients, physicians, calls, and prescriptions. Its AI-driven capabilities allow for faster, deeper exploration of complex datasets, making it a transformative tool for life sciences analytics. In addition to these platforms, we leverage widely adopted tools like Power BI and Tableau to deliver comprehensive, data-driven insights. Our team thrives in a fast-paced, collaborative environment that blends the agility and creativity of a start-up with the scale and stability of a global enterprise. As we continue to grow, we’re looking for passionate, forward-thinking professionals to help shape the future of intelligent analytics in healthcare. **Position Summary:** As an Engagement Manager, you’ll lead the implementation of custom reporting and analytics solutions for our healthcare clients—including those in pharma, biotech, and life sciences. You’ll work closely with clients to understand their business needs and deliver tailored solutions using IQ 20/20, Whiz AI, and other BI tools. This role is ideal for someone who enjoys solving complex problems through data, thrives in an Agile environment, and is comfortable managing multiple projects and client relationships. **Key Responsibilities** : + Lead the implementation of BI and AI analytics solutions using IQ 20/20, Whiz AI, Power BI, Tableau, and other platforms. + Collaborate with Sales and Implementation teams to gather client requirements and define business objectives. + Analyze client data sources and business rules to inform solution design. + Design and iterate dashboard mockups with clients using tools like Excel and PowerPoint. + Manage project timelines, scope, and deliverables from kickoff through deployment. + Coordinate solution deployment, hosting, client training, and ongoing support. + Ensure data quality and integrity throughout the project lifecycle. + Provide feedback to product and sales teams for continuous improvement and future opportunities. + Juggle multiple client engagements simultaneously with strong attention to detail. + Drive the entire project lifecycle, maintaining accountability for scope, timeline, quality, and client success. **Qualifications:** + 5+ years of experience in the pharmaceutical, biotech, or life sciences industry. + 3–5 years of experience in data analysis, business analysis, or project management. + Familiarity with industry-standard pharma data sources (e.g., longitudinal patient data, hub data, specialty pharmacy data, subnational and national data, etc.) and consulting experience is a plus. + Experience with data warehousing concepts and platforms is a strong plus. + Strong organizational skills and the ability to manage multiple priorities effectively. + Proficiency with BI tools (Power BI, Tableau, IQ 20/20) and project management tools (e.g., MS Project, Smartsheet). + Excellent organizational, communication, and client-facing skills. + Passion for leveraging technology—including AI platforms like Whiz AI—to drive customer success. + Knowledge of AI concepts and tools is a plus. + Willingness to travel up to 10–15% of the time. To be eligible for this position, you must reside in the same country where the job is located. IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com IQVIA is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law. https://jobs.iqvia.com/eoe The potential base pay range for this role, when annualized, is $120,300.00 - $335,300.00. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits. IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create connections that accelerate the development and commercialization of innovative medical treatments. Everything we do is part of a journey to improve patient outcomes and population health worldwide. To get there, we seek out diverse talent with curious minds and a relentless commitment to innovation and impact. No matter your role, everyone at IQVIA contributes to our shared goal of helping customers improve the lives of patients everywhere. Thank you for your interest in growing your career with us. EEO Minorities/Females/Protected Veterans/Disabled